Gift Shop Attendant | Part-Time | Jungle Island

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Gift Shop Attendant

The Gift Shop Attendant assists guests in a friendly, courteous, and professional manner while assisting guests with purchases, operating the register, and maintaining a clean, organized retail space. You'll help create a fun and welcoming shopping experience by sharing product knowledge and ensuring the gift shop reflects Jungle Island's mission and spirit. This role will pay an hourly rate of $15.00.

Benefits for Part-Time roles : 401(k) Savings Plan and 401(k) matching. This position will remain open until January 2, 2026

About the Venue

Jungle Island, Miami's premier entertainment destination, combines the beauty of Miami's tropical landscape with a jungle full of extraordinary animals from around the globe. Building upon its rich 80-year history, today's Jungle Island is a contemporary theme park, featuring numerous wildlife such as lemurs, wallabies, capybaras and much more!

Jungle Island began its history in 1936 as Parrot Jungle. Created by Franz Scherr with the idea of an attraction where birds could "fly free," Parrot Jungle was originally located in south Miami and was known primarily its wide array of exotic birds including Pinky, the high-wire bicycle riding cockatoo, and our world-famous pink flamingos who have been prominently featured in the opening credits of television's Miami Vice. The park has evolved over the years under the direction of its current owners who purchased the park in 1988. After Hurricane Andrew, the owners set their sights on continuing to develop the park on Watson Island. After construction was completed in 2003, the Watson Island location opened for business as Parrot Jungle Island.

The evolution of the Jungle has led to the renaming of the park as Jungle Island to better encompass the wide variety of animals, plants and activities available. Jungle Island lives up to its name with unusual flora, from the extraordinary African sausage tree to a collection of rare cycads. Visitors to Jungle Island can stroll along the 1.35 miles of winding, covered trails while enjoying the many special exhibits, attractions and tours that are available. As Miami's brightest and most unique destination, Jungle Island continues to delight the thousands of people who visit Miami each year.

Responsibilities

• Helps setup / tear down merchandise stands within the Gift Shop.
• Conduct the cash register sales by taking orders, building orders, and completing the transaction.
• Maintains accurate counts when selling merchandise and handling cash.
• Ability to build orders, prepare food, and knowledge in all areas of gift shop and associated concessions operations.
• Serve food and beverages to guests including alcoholic beverages responsibly. Must check guest's ID in accordance with state / federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
• Maintains sanitation, health and safety standards in work areas.
• Demonstrates excellent customer service skills; friendly, courteous & respectful with patrons, staff and tour representatives.
• Listening and responding to customer requests or concerns.
• Works well under pressure; able to get patrons through lines quickly and efficiently with loud noise from concerts and shows.
• Team player; able to work well with a team of attendants in a fast-paced environment.
• Responsible for maintaining stock and supply levels and communicating to Leadership of low stock items.
• Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes.

Qualifications

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.