Help Desk Technician

Being a part of the Benchmark Community Bank family demonstrates "community" at its core. Since our earliest days as The Lunenburg County Bank, our organization has focused on contributing to an enhanced hometown quality of life in the communities we serve.

When the bank expanded into surrounding counties and changed its name in 1989, we kept service and knowing our customer at the heart of who we are. Benchmark employees are people you see in your neighborhood, the grocery store, at your kids' activities, and at church. Benchmark lives up to our pledge to be involved in and support civic organizations and events, as well as invest in the communities we serve.

As a Benchmarker, you will be encouraged to be involved in the activities that make where you live, work, and play "home." We look forward to talking with you about how you can "Come home to Benchmark."

What We're Looking For

Benchmark is hiring a Help Desk Technician I to assist with the operation and maintenance of the bank's IT Help Desk system. Works in conjunction with the IT Manager and the IT Support Specialist while assisting with the overall troubleshooting of the bank's hardware and software platforms. Provides customer service while utilizing good communication skills when working to resolve issues.

Qualifications :

• Knowledgeable with Microsoft Windows 11, Microsoft Office Suite, Microsoft Server, Active Directory, Microsoft Exchange.
• A self-starter who can work both independently and collaboratively with others to solve problems.
• Organized individual with strong attention to detail
• Self-motivated individual that enjoys supporting a team
• Time management skills
• A positive, can-do attitude is required and the ability to communicate effectively with all levels of employees.
• A minimum of three years' IT experience, help desk experience preferred

Salary : Commensurate with experience

Schedule : Full-time, working Monday - Friday, 8 : 30 a.m. - 5 : 00 p.m. Every third Friday 9 : 00 a.m. - 5 : 30 p.m. Physical presence is an essential job function of this role. Office is based in Kenbridge, VA.

Benefits : Medical, Dental, Vision, Life Insurance, Retirement plan options with a company match, Health Savings Accounts with a company match, 4 weeks of Paid Time Off (PTO), 11 Federal holidays, Tuition Reimbursement, Anthem Employee Assistance Program, Long-Term Disability, Casual Fridays, Growth and Training opportunities, Wellness Incentives, and much more!

ZIP CODE : 23944

Benchmark Community Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

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