Resident Care Manager - RN / LPN

The Resident Care Manager (RCM) is dedicated to improving the quality of our residents’ lives by promoting health, safety and exemplary care. Through assessments, developing care plans, staff training, medication management and daily rounds, our RCMs ensure that our residents’ are being provided with dedicated and compassionate care. Our RCMs oversee our Wellness Nurses, Wellness Coordinators, and Scheduler, supporting their professional growth and fostering a high performing team environment. Our RCMs are the leaders of the Resident Care team and report to the Executive Director. They value the satisfaction that comes from enhancing our residents’ quality of life and the relationships they establish with them.

Our Resident Care Department provides individualized care to seniors who are in need of assistance with personal tasks. Our care associates assist residents with their everyday needs such as bathing, toileting, dressing, mobility, medication administration, and engagement in social activities. Through constant compassion, patience, and understanding, they strive to maintain resident independence and dignity.

Main Job Tasks and Responsibilities :

• Lead the Resident Care Department by setting a positive example, being visible, involved, accessible, and helping our staff with their professional growth.
• Ensure quality assurance and applicable regulatory compliance by monitoring completion and quality of assessments, referrals, coordination of services, resident files, and care plans.
• Provide wellness care for our residents, and follow up with resident concerns or health issues.
• Participate in care conferences with resident families to communicate changes in health and behaviors of the residents.
• Assess vitals of residents and report changes to the appropriate health care professional on file.
• Coordinate move-ins with Marketing team and Executive Director. Conduct resident assessments for prospective residents across the community to ensure proper fit within the community. Review pre-residency paperwork and create care plans based on resident needs.
• Administer and assist with medication management using eMAR in order to assure that all residents are receiving the correct medication at the proper time.
• Ensure appropriate staffing levels of Resident Care Department through leadership of Wellness Coordinator and Scheduler. Assist with hiring of Caregivers and Med Techs.
• Create an educational environment by training associates on various applicable topics.
• Participate in the on call rotation within the department.
• Assist with all other duties as assigned by the Executive Director.

At Waltonwood, we are all a part of a team who are here to serve the residents living in our communities. Our residents count on us every hour of every day. As such, we expect all associates and Department Heads alike to be willing to lend a helping hand to co-workers, direct reports, and supervisors, whether it is in their specific department or another unrelated to their day-to-day responsibilities. Department Heads need to keep the best interests of the residents and other associates in mind, and be an active participant in accomplishing team, community, and company goals. This is all a part of leadership. Our Department Heads are leaders in our communities and organization as a whole. We expect our leaders to lead by example, demonstrate integrity and character, lead innovation and change, while inspiring and developing associates throughout the organization.

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