911 Communications OfficerDodge County • Juneau, Wisconsin, United States
serp_jobs.error_messages.no_longer_accepting
911 Communications Officer
Dodge County • Juneau, Wisconsin, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPaid Time Off (PTO) - available for use after 30 days of employment 10 observed paid holidays Health, Dental, Vision Insurance Health Savings Account (HSA) - with employer contributions - HRA Life insurance, Long-term disability, short-term disability and Flex spending Participation in the Wisconsin Retirement System (WRS) - an exceptional pension plan with employer match (upon vesting) and lifetime retirement payment. Using a computer-aided dispatch system, receives emergency calls for service from the public requesting law enforcement, fire, emergency medical, or other service; determines nature and location of emergency, determines priorities, and dispatches necessary emergency units in accordance with established procedures. Transmits and receives messages to and from user agencies via public safety radios, 9-1-1 emergency telephone lines, data terminals, and other communications equipment. Maintains contact with all units on duty; maintains status and location of law enforcement, and fire units. Monitors activities of office staff as well as other emergency service providers and takes appropriate action toward aiding any person exposed to danger or any situation where danger might be impending. Inquires, enters, updates, interprets, verifies, receives, and disseminates information from National, State, and local law enforcement computer networks as requested by user agencies for missing persons, stolen property, and restraining orders; monitors several complex public safety radio frequencies. Operates public safety communications systems, radio dispatch consoles, and other associated equipment. Maintains contact with callers when required. Provides Basic life support instructions following the National Academy of Emergency Medical Dispatch (NAED). Provides scene safety instructions to callers who are involved in high risk situations until first responders or law enforcement officers are on scene. Answers non-emergency calls for assistance. Creates and maintains accurate record and transactions and enters into the RMS, providing documentation for all events and occurrences within the Communications Center. Interprets messages, analyzes distances and time periods, and communicate the same to others. Assists with training, direction, coordination, and evaluation of the activities of trainees. Provides needed backup to other staff members during periods of absence and during peak workloads as directed. Other duties as assigned. Ability to use GPS and GIS data relating to county landmarks, roads, and businesses. Knowledge of Computer Aided Dispatch (CAD) system functions, call types, and codes; knowledge of proper call entry for service Law Enforcement and Fire sides of dispatch system. Ability to learn other agencies working in conjunction with 911 system. Knowledge of County Paging system for Fire / EMS services and resources available for various agencies served by the County. Ability to think and act quickly, accurately, and calmly in emergency / stressful situations and handle traumatic details / information related to service calls. Ability to establish and maintain accurate records of assigned activities and operations. Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations. Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority. Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision. Ability to think quickly, maintain self-control, and adapt to stressful situations. Knowledge of computer software including word processing, spreadsheet and database applications consistent for this position. Ability to perform mathematical calculations required of this position. Ability to communicate clearly, concisely and effectively in English in both written and verbal form. Skill in researching and understanding complex written materials. Ability to prepare and maintain accurate and concise records and reports. Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations. Ability to handle sensitive interpersonal situations calmly and tactfully. Ability to maintain confidentiality and professionalism at all times. Ability to maintain effective working relationships with individuals within and outside the organization. Ability to maintain confidentiality and discretion regarding business-related files, reports, and conversations, within the provision of Open Records laws and other applicable state and federal statutes and regulations. Ability to work the allocated hours of the position and respond after hours as needed. The employee must have the ability to testify in court as a credible and trustworthy witness. This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms. Work has standard vision requirements. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Work requires preparing and analyzing written or computer data and observing general surroundings and activities. Work has no exposure to environmental conditions. Work is generally in a moderately noisy office setting (e.g. business office, light traffic). May require communicating with persons who are hostile, aggressive, abusive or violent, posing threatening conditions.
Description
Status : Full Time, Non-Exempt
Starting Wage Range : $25.64 / hr. - $28.22 / hr.
Shift : 3rd - overnight (6 : 00pm - 6 : 00am)
Position Open Until Filled
Please submit a Cover Letter & Resume with the application
- Every other 3 day weekend off
- Lateral transfers for experienced telecommunication officers / dispatchers
Dodge County offers a generous benefits package including :
ESSENTIAL FUNCTIONS
REQUIRED JOB COMPETENCIES
PHYSICAL AND WORK ENVIRONMENT
Dodge County is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page : Accessibility Accommodation for Applicants
Qualifications
Education
High School (required)
Experience
Previous experience in dispatching or in a customer service position demonstrating extensive telephone or personal contact with the public. Equivalent combination of education and experience which provides necessary knowledge, skills, and abilities may be considered. (preferred)
Must have or obtain TIME System and CPR certification upon hire. (required)
Must successfully pass criminal background check. (required)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
serp_jobs.job_alerts.create_a_job
Communication Officer • Juneau, Wisconsin, United States
Job_description.internal_linking.related_jobs
Any applicant that passes the initial application screening may be on an accelerated hiring process timeline.IMPORTANT : Additional information for all applicants including information regarding the...serp_jobs.internal_linking.show_more
Part-time : Less than 20 hours per week.Hours vary based on transport needs.Transports within and / or outside of Dodge County, all male and female inmates / detainees as required.Transports inmates / de...serp_jobs.internal_linking.show_more
Join one of the nation’s largest, most respected health systems and experience what it means to live well.With supportive clinician leadership focused on Advocate Health as a Best Place to Care, we...serp_jobs.internal_linking.show_more Court Security Officer I (+23 hrs.Court Security Officer II (-23 hrs.Please submit a Resume with the application.Must be Sworn Law Enforcement Officer.
Provides security for visitors and staff in th...serp_jobs.internal_linking.show_more 
Open Interviews - Stop by and meet with us!.Plaza East Office Center Tower II.Drop in and discover your future with Uline! Sign up for Uline’s Open Interviews to speak directly with our recru...serp_jobs.internal_linking.show_more
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Location : US : WI : WEST BEND at our FROEDTERT WEST BEND HOSPITAL facility.
Shift : Shift 3 (may qualify for...serp_jobs.internal_linking.show_more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations.
Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_more Part-time : Less than 20 hours per week.Perform vehicle patrol within the jurisdiction of the Sheriff's Office for the detection of correctable community issues / challenges.Responds to all requests ...serp_jobs.internal_linking.show_more 
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Provides supervision, care and cor...serp_jobs.internal_linking.show_more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more 
serp_jobs.internal_linking.show_more Please submit Cover Letter & Resume with application.Dodge County offers a generous benefits package including : .Paid Time Off (PTO) - available for use after 30 days of employment.Health, Dental, V...serp_jobs.internal_linking.show_more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more 
ABOUT Pursuing a civilian career doesn’t have to mean getting stuck in the corporate world.As a current or former Navy Surface Warfare Officer, there are plenty of part-time opportunities to use yo...serp_jobs.internal_linking.show_more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more PT 911 Dispatcher-Telecommunicator-Police Department.The Watertown Police Department is accepting applications to fill two (2) Part-Time 911 Dispatcher - Telecommunicator position and establish an ...serp_jobs.internal_linking.show_more This part time position works at the City Drop-Off Center (750 Sentry Dr.Title : Drop-Off Center Monitor.Schedule : Wednesdays from 11am-7pm and Saturdays from 8am-4pm (Seasonal variations).Work is ...serp_jobs.internal_linking.show_more 
At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development a...serp_jobs.internal_linking.show_more
Police Officer
City of Waukesha • Waukesha, WI, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Inmate Transport Officer - Occasional
Dodge County • Juneau, WI, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Ophthalmology
Advocate Health • West Bend, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Court Security Officer I or II
Dodge County • Juneau, WI, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Open Interviews - Stop by and meet with us!
Uline, Inc. • Pewaukee, WI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
SECURITY OFFICER
Froedtert Health • West Bend, WI, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Experienced Customs and Border Protection Officer (GS-9)
U.S. Customs and Border Protection • East Jefferson, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Border Patrol Agent
United States Customs and Border Protection • Ixonia, WI, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Community Service Officer - Occasional
Dodge County • Juneau, WI, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Correctional Officer
Federal Bureau of Prisons • Cambria, WI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Entry-Level Customs and Border Protection Officer (GS-5 / 7)
U.S. Customs and Border Protection • East Jefferson, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Police-Police Officer 6.2025
The City of Watertown • Watertown, WI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Correctional Officer
Dodge County • Juneau, WI, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customs and Border Protection Officer
U.S. Customs and Border Protection • East Jefferson, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Part-Time Surface Officer
US Navy Reserve • Big Bend, WI, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Border Patrol Agent
U.S. Customs and Border Protection • Eagle, WI, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives
U.S. Customs and Border Protection • Slinger, WI, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Police-PT 911 Dispatcher
The City of Watertown • Watertown, WI, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Drop Off Center Monitor
City of Waukesha • Waukesha, WI, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
RN On Call - (7 On / 7 Off)
Hospice Acquisition Company, LLC • Waukesha, WI, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted