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Front Desk Agent
Front Desk AgentPeppermill & Western Village • Reno, NV, US
Front Desk Agent

Front Desk Agent

Peppermill & Western Village • Reno, NV, US
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Job Description

Job Description

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs.

Duties :

  • Check hotel guests in and out.
  • Maintain a bank and perform cashiering duties.
  • Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge).
  • Maximize revenue with suite upgrades and rate integrity.
  • Maintain a clean, presentable, and welcoming workspace.

Qualifications :

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Front Desk and customer service experience required.
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    Front Desk Agent • Reno, NV, US

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