Inside Sales Manager

Manager, Inside Sales

You Belong at Greenway

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us.

The Manager, Inside Sales will have experience in managing inside sales operations, driving revenue growth, and fostering a high-performance sales culture. The role will be responsible for overseeing day-to-day inside sales activities, coaching a team to meet sales targets, and developing strategies to enhance productivity, customer engagement, and lead conversion.

Essential Duties & Responsibilities :

• Lead, mentor, and motivate a team of inside sales representatives.
• Provide coaching, performance feedback, and support to ensure team members meet and exceed individual and team sales goals.
• Conduct regular one-on-one meetings, sales reviews, and performance evaluations.
• Recruit and onboard new sales team members as needed.
• Collaborate with senior leadership to develop and implement sales strategies that align with company goals.
• Establish sales targets and KPIs for the team, track performance, and adjust tactics to ensure success.
• Ensure the team effectively uses CRM tools to manage leads, sales pipeline, and customer interactions.
• Drive the adoption of new sales techniques and technologies to enhance the team's productivity and results.
• Build and nurture relationships with key accounts and strategic clients.
• Work with the sales team to ensure a consultative, solution-oriented sales approach that delivers value to customers.
• Oversee the resolution of any customer issues or concerns escalated by the sales team.
• Work closely with marketing to align on lead generation, campaigns, and messaging.
• Collaborate with customer success, operations, and product teams to ensure seamless customer experience and product delivery.
• Provide feedback on customer trends and market conditions to inform product development and marketing strategies.
• Analyze sales performance data and provide insights to improve individual and team productivity.
• Create and present regular sales reports, forecasting, and performance reviews to senior management.
• Continuously track market trends and competitive activity to identify new business opportunities.

Education and Experience :

Skills, Knowledge, and Abilities :

Work Environment / Physical Demands :

Here's what we can offer you in exchange for your amazing work :

At Greenway, we strive to imagine, empower, engage, and inspire. Join us!

Disclaimer : This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.

While this position is primarily remote, please note that if you reside within a 26-mile radius of our corporate office, you will be required to work in a hybrid capacity. This means you will be expected to work on-site at the corporate office for part of the week and remotely for the remainder. This hybrid arrangement is designed to foster team collaboration and engagement. Our corporate office is located at 4301 Boy Scout Blvd, Tampa, FL 33607. Please consider your proximity to this location when applying.

If you are a resident living in a state that requires pay transparency, please email us at recruiting@greenwayhealth.com to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.