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Assistant Community Manager Manufactured Housing Community
Assistant Community Manager Manufactured Housing CommunityIPG • Bend, OR, US
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Assistant Community Manager Manufactured Housing Community

Assistant Community Manager Manufactured Housing Community

IPG • Bend, OR, US
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Job Description

Job Description

WHO ARE WE?

Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values : Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.

What’s in it for you?

  • Compensation : $22.00 - $26.00 hourly, depending on qualifications, education, and prior experience
  • Schedule : Monday - Friday; 8am - 5pm
  • Awesome Company Culture!

Job Description Summary

We are seeking a dedicated Assistant Community Manager to support the operations at The Pines (217 homes), located in Bend, OR . This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

Key Responsibilities :

  • Represent Investment Property Group in a positive and professional manner at all times
  • Assists the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
  • Responsible for administrative functions and the preparation of reporting documentation
  • Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
  • Meets with and responds to resident concerns, requests, and complaints
  • Monitors home-site curb appeal, model appearance and signage
  • Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
  • Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
  • Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
  • Walks property daily to ensure common areas are in good condition
  • Works to ensure that residents have a clean, safe, and well-maintained community
  • Performs annual or more frequent inspection of units and follow ups
  • Qualifications & Requirements :

  • Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
  • Exceptional time management and problem-solving skills
  • Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
  • Experience with rent collection and delinquency management
  • Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
  • Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
  • Ability to handle complaints and ensure community standards are upheld
  • Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
  • Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
  • Proficiency in operating software programs (i.e., Microsoft office, word, excel, email proficiency, Manage America, CRM, etc.)
  • Must have a valid driver's license.
  • Benefits

  • Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
  • 401k with company match
  • Accrued 4-weeks of paid time off (PTO)
  • Employee Referral Program
  • Check out our Company and Community reviews!

  • https : / / www.ipgliving.com / careers
  • https : / / www.ipgliving.com / resident -testimonials
  • If you are interested in having quick chat about this position, click apply now and we will reach out to you shortly!

    We are a growing property management company with new opportunities emerging every day. Explore our open positions to find your next opportunity.

    Don’t see the right fit today? Check back soon - your dream job could be posted tomorrow!

    WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

    Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.

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