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Vice President of Waivered Services

Vice President of Waivered Services

Residential Transitions, INC.Minneapolis, MN, US
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Company Overview

At Residential Transitions, Inc. (RTI), our mission is to help people improve their quality of life by empowering them with knowledge, resources, and skills—while always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness, substance use challenges, and other disabilities. Our services support people living independently in the community, in their own homes, as well as in our residential settings. Through compassionate care and a person-centered approach, we aim to make a lasting difference in the lives of those we serve.

Position Overview

The Vice President of Waivered Services is a senior executive leader at RTI, directly reporting to the CEO and overseeing all Waivered Services programs, including Community Residential Services (CRS), Integrated Community Supports (ICS), and Community-Based Waivered Services. This role provides strategic direction, ensures regulatory compliance, drives operational excellence, and promotes innovation across all service lines.

The VP partners closely with the executive leadership team to ensure quality outcomes, fiscal accountability, and organizational growth, while advancing RTI’s mission to support individuals with mental illness in living meaningful, self-directed lives.

Role Responsibilities

  • Executive Leadership & Strategy
  • Serve as the executive leader for all Waivered Services, reporting directly to the CEO.
  • Lead strategic planning, growth initiatives, and service innovation across CRS, ICS, and community-based programs.
  • Represent Waivered Services on the executive team, ensuring alignment with RTI’s mission, values, and organizational priorities.
  • Build and sustain strong relationships with county partners, regulators, and community stakeholders.
  • Program Oversight & Quality
  • Provide oversight and accountability for all CRS, ICS, and community-based Waivered Services.
  • Ensure compliance with DHS, HCBS Waiver regulations, and other applicable standards.
  • Drive outcome measurement, program evaluation, and continuous quality improvement.
  • Standardize protocols and procedures to ensure consistency across all Waivered Service programs.
  • Staff Development & Leadership
  • Lead, mentor, and coach Division Directors within CRS, ICS, and community-based services.
  • Build leadership capacity and support succession planning through staff development.
  • Foster a culture of accountability, collaboration, and innovation across all Waivered Services teams.
  • Financial & Operational Management
  • Oversee budgets, utilization, and financial performance across all Waivered Services.
  • Collaborate with the CEO and Finance team to ensure fiscal sustainability and compliance.
  • Monitor occupancy, service utilization, and workforce efficiency, implementing corrective strategies when necessary.
  • Stakeholder & Community Engagement
  • Serve as a primary contact and advocate for Waivered Services with counties, health plans, and regulatory bodies.
  • Maintain strong engagement with families, guardians, and community partners.
  • Represent RTI in external committees, associations, and forums to influence system-level improvements.

Required Qualifications and Experience

  • Bachelor’s degree in Social Work, Psychology, Counseling, Public Administration, or related field
  • At least 7 years of progressive leadership in Waivered Services or related fields
  • Deep knowledge of DHS and HCBS Waiver programs
  • Proven track record managing complex programs and large teams
  • Strong financial acumen and experience with program budgets
  • Excellent communication, organizational, and strategic leadership skills

    • Preferred Qualifications and Experience

  • Master’s degree in Social Work, Psychology, Counseling, Public Administration, or related field

    • Benefits of Working at RTI

  • Generous PTO Accrual : Earn up to 4.2 Weeks of PTO after 3 years and 3.2 Weeks of PTO years 0-3.
  • 7 Company Paid Holidays + 1 Paid Floating Holiday
  • Matching 401k, we are invested in your future.
  • Medical, Dental, and Vision Insurance
  • Paid Training Sessions
  • Advancement Opportunities

    • Compensation & Details

    Compensation : $140,000 - $160,000 per year plus performance bonus

    Type : Full-Time, Exempt

    Location : Mendota Heights

    Physical & Mental Requirements

  • Walk, stand, sit, bend, climb stairs, use a ladder, and perform crisis prevention / intervention techniques
  • Use hands for writing, typing, data entry, and medication dispensing
  • Lift up to 40 lbs. and occasionally exert physical effort during duties
  • Maintain vision and hearing necessary for reading charts, operating office equipment, using a computer, and driving a vehicle

    • Be the difference by making a difference. Advance your career in mental health today and change someone’s life tomorrow with Residential Transitions Inc., an award-winning organization that puts the people they serve and employ first.

    RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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    Vice President Of Service • Minneapolis, MN, US