Sr. Client Solutions Manager, Large Customer

Sr. Client Solutions Manager, Large Customer

This role will be based in San Francisco, Sunnyvale, New York, or Chicago.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn Marketing Solutions : We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides.

LinkedIn Marketing Solutions is searching for a Sr. Client Solutions Manager to manage relationships with our large and often most complex customers. This person will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Sr. Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Sr. Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.

Responsibilities :

• Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges.
• Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals
• Be a consultative seller to renew and grow client investments.
• Proactively analyze and optimize customers' advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved.
• Consult and own all aspects of the client's media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights.
• Apply rigor and use technology to design account plans to meet revenue goals.
• Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs.
• Drive new product adoption and partner technology integration to enable client success and efficiency.
• Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met.
• Travel requirements : approximately 20% of the time for team offsite, LinkedIn conferences, and client meetings.

Basic Qualifications :

Preferred Qualifications :

Suggested Skills :

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $145,000 to $222,000 OTE (on target earnings). Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and / or other applicable incentive compensation plans.