Team Overview
Business Workflow Automation Team
Top Requirements(Must Haves)
- 2+ years working in the ITSM or IT services / consulting industry preferred
- 2+ years coding Service Now features or similar platforms preferred
- Experience with ITIL Foundation level and other frameworks such as COBIT, IT4IT beneficial
- Experience with Web Services, API's, Database-level integrations / ETL
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS environment
- Experience in driving design and strategy around tools
- Knowledge of technical components such as LDAP, VPN, SSL, and other technologies
- Must be fluent in English, both written and spoken
- Degree or equivalent, preferably in Information Technology and proven experience in technical development roles
- ServiceNow Development
- Familiar with CMDB
- Strong in IMDB
- ITOM nice to have
Not just off the shelf knowledge, need manipulation, thought leadership, etc. actual applied knowledge, need to modify configurations, set table structures within SNOW