Senior Customer Solutions EngineerVirtualVocations • Austin, Texas, United States
Senior Customer Solutions Engineer
VirtualVocations • Austin, Texas, United States
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A company is looking for a Senior Customer Solutions Engineer.
Key Responsibilities
Become an expert on the company's platform and the Monitoring space
Assist customers throughout the technical evaluation and implementation process
Collaborate with customers and internal teams to improve product offerings and documentation
Required Qualifications
Strong technical skills in reading, writing, and debugging code (Javascript / Node.js preferred)
Experience in a Solutions Engineering role, ideally in a dev-tools SaaS environment
Ability to work autonomously in a remote-first environment
Exceptional empathy and curiosity towards customer success
Based in the US : ET, CT, or MT
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Solution Engineer • Austin, Texas, United States