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Alarm Service Technician
Alarm Service TechnicianRedwire LLC • Tallahassee, FL, US
Alarm Service Technician

Alarm Service Technician

Redwire LLC • Tallahassee, FL, US
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Job Description

Job Description

We are looking for a Fire and Security Alarm Installation Technician to join our team!

Redwire is a team of security professionals that have been in the business of providing electronic security for commercial, institutional, governmental, and residential clients for over 30 years. We offer a full range of solutions that are custom tailored to client's needs. Our cutting-edge network based video, access control, security, and fire systems are fully integrated to offer the best results for homes or businesses.

Job Description :

Responsible for providing excellent customer service and driving customer loyalty, quality, and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble-shooting existing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control.

  • Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans.
  • Mount and fasten control panels, door and window contacts, sensors, or video cameras, and attach electrical and telephone wiring to connect components.
  • Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.
  • Test and repair circuits and sensors, following wiring and system specifications.
  • Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping.
  • Keep an orderly vehicle and accurate inventory stock levels.
  • Various projects and other miscellaneous duties as assigned.

Minimum Qualifications :

  • High school diploma (or equivalent) or one (1) year of industry experience
  • Hands on experience with installation, repair, troubleshooting and / or set up of devices in a relatable industry
  • Current valid Florida driver’s license
  • Ability to work under general supervision and independently at multiple customer sites, on a daily basis, and interpret and design system layout to meet the customer needs
  • Comfortable with computers and Microsoft Suite (intermediate Excel, Word, and Outlook)
  • Ability to work overtime when needed

    • Preferred Knowledge, Skills, and Abilities :

  • One (1) year of security camera and / or alarm systems experience
  • Technical school training and / or certification
  • Networking experience
  • Prior experience with providing services to electrical systems
  • Previous direct industry sales and / or customer service experience
  • Two (2) years of intrusion, fire, access control, and cameras
  • FASA / BASA certification is a plus

    • Physical Requirements :

  • Alarm technicians must be able to lift, carry, and use heavy equipment, such as ladders - up to 50lbs.
  • Ability to work in confined spaces
  • Ability to sit, stand, and / or drive for long periods of time

    • Compensation and Benefits Package

    Competitive Salary, bonuses, and merit pay

    Nine (9) Observed Holidays Annually

    Company Vehicle

    Paid Time to Volunteer and / or Service the Community

    Employee Recognition Program

    Professional Development

    Health Insurance

    Dental Insurance

    Supplemental Insurance Options

    401(k) Retirement Plan

    Paid Personal Time-Off

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    Alarm Technician • Tallahassee, FL, US