Head of Product Communications

About the role

Anthropic is seeking an exceptional Head of Product Communications to define and drive our product communications strategy across three critical audiences : enterprise customers, developers and startups, and consumer power users. In this role, you will build and lead a Product Communications team, partnering closely with the Head of External Communications, as well as the marketing and product leadership to develop differentiated messaging, campaigns, and programs that establish Anthropic as the AI partner of choice.

You will lead product launches, feature announcements, and ongoing product narratives while translating complex AI capabilities into compelling stories that resonate across internet culture, from AI enthusiasts to sophisticated technical audiences and major enterprise clients. As AI becomes increasingly integrated into how people work and create, you'll help leverage product communications as a vehicle for demonstrating Claude's value across diverse use cases and user communities. The ideal candidate combines deep product comms expertise with technical fluency and an intuitive understanding of how different audiences discover, evaluate, and adopt AI tools.

We're looking for a high-energy, strategic leader who can develop a holistic approach that recognizes the distinct needs of enterprise buyers, developer communities, and power users, demonstrating deep understanding of both traditional enterprise and consumer channels and emerging platforms where technical audiences engage with AI innovation.

Responsibilities :

Build and lead a Product Communications team responsible for enterprise, developer / startup, and consumer power user audiences

Partner with product leadership to define a relevant, differentiated product communications strategy rooted in deep understanding of user needs and competitive positioning

Translate strategy into break-through product launches, feature campaigns, and narratives that drive adoption and establish Claude as essential infrastructure for AI work

Lead cross-functional product launch communications, coordinating messaging across PR, marketing, sales, and developer relations

Develop enterprise communications that help C-suite leaders and technical buyers understand Claude's capabilities, safety considerations, and business value

Drive developer and startup community engagement through technical communications, documentation narratives, and developer-focused storytelling

Champion power user narratives that showcase how sophisticated individual users unlock Claude's full potential

Create messaging frameworks and content strategies that work across technical and non-technical stakeholders

Coach product leaders and subject matter experts on external communications

You may be a good fit if you :

Have 15+ years leading product, enterprise or consumer communications at technology companies or other leading brands, with 5+ years managing teams

Have experience building product communications functions and strategies from the ground up

Can fluently translate complex technical concepts for enterprise buyers, developers, and consumer audiences

Possess truly stellar written and verbal communication skills across business and technical contexts

Are high agency and low ego

Have deep understanding of both traditional product marketing channels and how technical communities discover and evaluate tools

Display strong operational capabilities and can move from strategy to execution seamlessly

Are self-driven with a bias to action

Show excellent judgment in navigating product messaging in the rapidly evolving AI landscape

Maintain epistemic humility while making informed decisions about product positioning

Bring an open and curious mindset to deeply understand AI capabilities, limitations, and use cases

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