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Global Services Manager

Global Services Manager

VirtualVocationsRockford, Illinois, United States
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A company is looking for a Professional Services Manager to lead and scale a customer delivery function.

Key Responsibilities

Lead and mentor a team of consultants to foster a high-performance culture

Manage customer implementations and drive adoption of Zuora products

Serve as the Voice of the Customer and collaborate with internal teams on strategic initiatives

Required Qualifications

5+ years in a customer-facing or consultant role, with at least 2+ years in a leadership position

Bachelor's degree in Computer Science, Engineering, Business, or related field; master's degree preferred

Strong domain knowledge in Quote-to-Cash and Finance

Hands-on experience with implementation of large-scale business systems

Proven ability to create and maintain business partnerships and relationships

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Global Manager • Rockford, Illinois, United States

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