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Automotive Customer Service Rep
Automotive Customer Service RepVirtualVocations • Erie, Pennsylvania, United States
Automotive Customer Service Rep

Automotive Customer Service Rep

VirtualVocations • Erie, Pennsylvania, United States
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A company is looking for a Remote Automotive Customer Service Representative.

Key Responsibilities

Connect with customers via phone, email, chat, or social media to resolve their questions or concerns

Calmly de-escalate issues and escalate interactions when necessary

Track call-related information for auditing and reporting purposes

Required Qualifications

High School Diploma or equivalent

Minimum of 6 months of customer service experience

Must be 18 years of age or older

Ability to type at least 25 words per minute

Comfortable with desktop computer systems and general knowledge of Windows-based systems

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Customer Service Rep • Erie, Pennsylvania, United States

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