Automotive Retail Store Associate

Join Our Team At Speedway Motors

Do you want to help thousands of car enthusiasts, racers, and gearheads create meaningful experiences they'll remember forever? Enthusiastic about aftermarket auto parts? We are looking for someone who is passionate about selling parts for hot rods, muscle cars, and race cars. We are successful in helping our customers because we relate to everything they do. If you love cars and want to help people build their dreams, we are looking for you!

Speedway Motors has been a trusted source for specialty rodding, racing products, and friendly expert advice for over 70 years. With deep roots as a family business, Speedway Motors has grown from a one-man operation to a vertically integrated manufacturer, distributor, and multi-channel retailer of automotive products and we are looking for you to help us continue that tradition!

We believe strongly in our company values and live them out each day! We work together as One Team across all departments, Choose Positivity in everything we do, put People First, encourage speaking up because You Have a Voice, and above all else we are Driven to Succeed. If you can embrace these values and they align with who you are, then we'd love to chat with you!

Job Overview

The Retail Store Associate is responsible for a high level of quality service for internal and external customers, accurate processing of returns, orders and product information. During down time, this position will repair, label and stamp parts as needed.

Specifics

• Assist customers by providing product and service information, sell product, and suggest additional product.
• Enter orders into SOP computer program, process payments, returns, provide accurate charges and changes.
• Pull orders from the warehouse, create accurate invoicing and deliver product to the pertinent location.
• Create and process loan tickets for products as needed, retrieve product, and deliver to the customer experience (CX) team.
• Reverse loan ticket when it is returned and return to appropriate location.
• Identify, research, and resolve customer issues and follow up on inquires not immediately resolved.
• Distribute returned products to quality control (QC) department, pick up and place in appropriate location after disposition has been made.
• Recognize, document, and alert purchasing and CX manager of trends and recommend process improvements.
• Safely drive tugger, forklift (if certified), pallet jack and ride bike to retrieve product as needed.
• Assist in repairing of products, labeling or stamping products.
• Communicate and cooperate with supervisors and coworkers
• Embrace and live out Speedway Motors core values
• Follow quality service standards and comply with procedures, rules, and regulations
• Constantly work to improve processes; make suggestions for productivity improvements, and optimize employee workflow, while continuing to meet our customers' needs.
• Maintain regular and reliable attendance.
• Perform all other duties as assigned or needed.

We'll Take Care Of You Here's How!

We put our employees first, and care about your well-being and personal life. From a competitive benefits package and 401k plan to growth opportunities, we have your best interest in mind, always.

Work Environment

What You'll Need To Succeed In This Position :

If this sounds like you, we would love you to join our Speedway Team! Please include your resume and cover letter to help us get to know you better.