Consignment Specialist

Consignment Specialist

Sandvik Mining, the leading global supplier of equipment and tools, service and technical solutions for the mining industry, currently has an opening for a Consignment Specialist!

The Consignment Specialist is responsible for accurate management of rock tools consignment facilities with customer service liaison as additional focus. Conduct oneself with the highest level of safety and follow all Sandvik and customer safety policies and procedures and report processes. Follow quality service standards and comply with procedures, rules, and regulations. Develop and maintain a healthy business relationship with customers. Manage and maintain accurate inventory par levels for consignment inventory. Inspect products or materials for damage, defects, or shortages and report any discrepancies through LPS resolution process. Accurately count, inspect, and receive in goods against pack list into accounting system making sure that the product matches the details, part number description and quantity on the dispatch note. Put away all product in correct bin location. Promptly resolve LPS issue tickets. Review in transit report and item stockroom balance for necessary action items. Maintain bin locations, keeping work environment clean and safe and optimize space utilization. Perform Cycle counts. Manage OSMI items to keep at a minimum. Coordinate pick up carbide recycling bins when full. Recycle Rod dividers and rods sled back to Scranton. Provide updated weekly report to Operations Manager on consignment container status with a focus on safety and housekeeping as well as product levels. Report also include carbide recycling updates, packaging recycling updates, stock requirements, and compliments or concerns from the customer and any ideas or suggestions he / she may have to optimize performance for the consignment location. Work closely with TSSR, Operations Manager, and CSSR's to provide ultimate satisfaction to client while upholding accurate accountability of products to Sandvik.

Customer Service : Ensures adequate customer response times and resource availability. Ensures customer satisfaction within area of primary responsibility.

Safety and Environment : Comply with SMC safety policies and applicable government, customer or industry regulations or requirements. Identifies and reports any unsafe work habits, workplace incidents and / or near misses. Ensures compliance with environmental, health and safety requirements for team in area of responsibility.

Personal Leadership : Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures. Stays current on industry developments, competitive offerings and issues affecting sales and customers. Undertakes self-training and development as required.

Key Result Areas Performance Measures Business Results : Accurate accounting and receiving into Consignment. Cycle Counting Operational Planning : Manage OSMI at location. Timely reporting of consumption. Prompt and accurate resolution to cycle count discrepancies. Cleanliness of site. Safety compliance at site. Organizational Development : Ensure proper amount of product is on site. Reduce OSMI. Reduce number of discrepancies at time of Cycle Count.

Experience : Three years of relevant job experience.

Education : High school diploma.

Other : Travel. Must be physically fit to lift 50lbs plus. Must be able to travel 50%. Ability to work outside in elements / conditions.

Competencies : Strong knowledge of the industry is a plus. Problem solving and troubleshooting skills. Strong customer service focus. High level of responsiveness. Strong planning and organization skills. Detail oriented. Excellent written and verbal communication skills. Computer literacy.

Benefits : Sandvik offers an outstanding catalog of benefits and employee perks such as : Benefits eligibility that begins 30 days after start date. Health care eligibility that includes, medical, dental, vision, prescription, and telemedicine. Paid vacation with up to 40 hours available to roll over into the next year. A very strong 401(k). We contribute 5% annual salary to the Retirement Savings plan. We also match 50% of the first 6%. Tuition reimbursement. Sandvik provides opportunities for competence development and training, as well as opportunities for career advancement. We believe diversity is meaningful for success and growth.

How to Apply : For consideration, please apply for the Consignment Specialist position, Job Req. ID# R0082272.

Sandvik is an equal opportunity / affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.