Coverage and training Specialist - Shelbyville

Job Description

Job Description

Salary : Starting at $16-$17 / hr

Coverage and Training Specialist|Office Pride

Perm / contract : Permanent

Reports to : High Profile

Account Coordinator

Oversees : N / A

Location : Shelbyville andsurrounding areas

Level : Entry

Hours : 25-40 / week - Daytime, Nighttime, Weekends

About the role

The Coverage & Training Specialist serves as a support position to the Area Manager and Branch Manager. This role ensures that customers are well loved by providing coverage and / or coverage

solutions so that 100% account service is achieved, as well as ensuring that employees are well loved

by providing comprehensive and effective training so that employees feel fully comfortable on their

first solo day of work.

Responsibilities

Coverage

o Working with the Area and Branch Manager to curate plans to ensure that

customers are serviced 100% of the time

o Spending time learning each customer site within geographical assigned area in

order to be prepared for coverage situations

Training

o Following 3-day training process to ensure that Account Specialists are adequately

prepared for their first solo day of work

o Training by the Right Hand Method for proven efficiency

o Training the Office Pride Color Coded Microfiber System to prevent cross contamination

Cleaning hours at assigned facilities

Candidate requirements

Janitorial industry experience preferred

Prior training experience preferred

Weekend availability

Daytime availability (Occasional Nighttime)

• Reliable transportation