Program Manager

Program Manager

We are seeking a Program Manager to lead the successful delivery of complex, cross-functional projects for Worldwide Grocery Stores Change Enablement (WWGS CE). This role is responsible for organizing and driving resources to achieve project objectives on time, within scope, and on budget. Responsibilities include overall project planning, direction, prioritization, change management, delivery, and post-delivery evaluation. Ensures project scope, planning, and implementation align with expectations and business needs. Ensures alignment between multiple projects. The ideal candidate will excel at integrating and managing multiple large-scale projects, owning schedules, identifying and communicating key milestones, and communicating with a diverse stakeholder group. This role requires excellent project management skills, strategic thinking, relationship building, problem solving, and effective communication skills with peers and leadership.

Key job responsibilities :

• Directs and manages large-scale projects from end-to-end.
• Uses business needs and past project experience to create full-scale plans for projects, encompassing :
• Project charter
• Defined project scope
• Deliverables
• Dependencies
• Schedules
• Resources allocation
• Support plans
• Collaborates with project sponsors to communicate expectations to Team Members and stakeholders.
• Builds, develops, and grows business relationships vital to project success.
• Negotiates with Team Leaders and other WFM teams to acquire necessary personnel resources.
• Tracks high-level deliverables across projects.
• Proactively manages changes in project scope, identifies potential issues, and devises contingency plans.
• Ensures achievement of budget goals.
• Ensures regular and ongoing business partner and vendor communication.
• Escalates significant, complex, business critical, or sensitive issues for information and resolution as appropriate.
• Closes projects by gathering feedback, documenting lessons learned, and identifying best practices.