GavinHeath is hiring : Technical Writer – IT Documentation in Denver

Technical Writer – IT Documentation (Contract)

GavinHeath is partnering with a client in Denver, CO looking to add a Technical Writer – IT Documentation to their team. The role is a contract (3–6 months) position with a hybrid schedule (3 days onsite per week, flexibility after ramp-up).

Responsibilities

Revamp existing IT documentation for structure, clarity, and usability

Set up and maintain enterprise documentation repositories in Confluence and SharePoint

Create new technical documentation including network diagrams , SOPs , and process guides

Collaborate with IT stakeholders across North America, AMEA, and APAC regions to gather requirements

Define and enforce documentation standards, templates, and best practices

Ensure documentation is user-friendly, accurate, and accessible to both technical and non-technical teams

Qualifications

Proven experience as a Technical Writer supporting IT infrastructure or enterprise systems

Strong expertise with Confluence (repository setup, templates, permissions) and SharePoint

Skilled in creating technical diagrams using Visio, Lucidchart, or similar tools

Demonstrated ability to write SOPs, IT policies, and process documentation

Excellent collaboration and communication skills, with experience supporting global teams across time zones

Highly organized with strong attention to detail and ability to manage multiple priorities

GavinHeath is an equal opportunity employer. GavinHeath will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, creed, ancestry, genetic information, or any other status protected under applicable federal, state, or local laws.

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