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Paysend is hiring : Communication Designer in Richmond

Paysend is hiring : Communication Designer in Richmond

MediabistroRichmond, VA, United States
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About The Role

Join Paysend to shape the future of a fintech brand trusted by over 11 million customers worldwide and help us build the world’s largest digital payments network to simplify money transfers for everyone.

As our Communication Designer , you’ll own and evolve our visual communications across channels—bringing clarity, consistency, and craft to every touchpoint. You’ll drive high-quality execution and operational excellence while staying hands-on—shipping campaign assets, motion, and web / lifecycle design that move the needle. You’ll need to be based in Europe and you’ll be part of our distributed Design team.

Recognized by Deloitte as one of the UK’s fastest-growing tech companies, we offer flexible work arrangements, career growth opportunities, and a culture that values inclusion, bold thinking, and meaningful design.

What You’ll Do

Brand Systems and Design Operations

  • Build and evolve scalable brand systems (foundations, components, templates) that ensure consistency across markets and channels.
  • Maintain shared Figma libraries (components, tokens), establish usage guidance in FigJam / Confluence, and track work in Jira.
  • Create clear processes for briefs, reviews, versioning, and asset governance to improve quality and speed.

Marketing and Campaign Design

  • Design high‑quality, production‑ready assets for campaigns across paid and organic channels : social, display, print, OOH, presentations, and sales enablement.
  • Craft campaign concepts and narratives in collaboration with Brand and Editorial; prepare export‑ready files and manage delivery timelines.
  • Produce motion graphics and lightweight animations to bring stories to life (promos, social loops, UI demos).

    • Digital and CRM

  • Create intuitive, on‑brand web and landing‑page layouts that support performance goals (traffic, sign‑ups, conversion).
  • Design lifecycle / email templates and assets; partner with marketers to A / B test and iterate on copy / layout for impact.
  • Consider responsiveness and localisation from the start; provide states and content rules that scale globally.

    • Production, Handoff and Quality

  • Deliver annotated specs for engineering (responsive breakpoints, redlines, motion references, asset bundles).
  • Own design QA and on‑time delivery SLAs for assigned streams; perform final checks for fidelity and accessibility.
  • Coordinate with vendors when needed (print pre‑flight, color management, materials).

    • Accessibility and Localisation

  • Design with accessibility in mind (readability, contrast, type hierarchy, motion sensitivity).
  • Prepare assets for translation / localisation across global markets; support LTR / RTL typography and multi‑language layouts.

    • Collaboration and Stakeholder Management

  • Co‑lead initiatives and partner with client teams and cross‑functional stakeholders to align work, goals, and timelines.
  • Manage feedback with clarity and pace; document decisions and share learnings that raise the bar for the team.

    • What You’ll Need To Be Successful In This Role

  • 5 years as a Visual / Brand / Communication Designer.
  • Mastery of Figma; strong proficiency with Adobe Creative Cloud.
  • Working proficiency in After Effects (or similar) for motion.
  • A portfolio that sets a high bar—demonstrating creativity, consistency, and craft across web, campaign, and motion work.
  • Structured, organized approach; able to juggle priorities without compromising quality.
  • Meticulous attention to detail; ability to translate complex ideas into coherent, scalable visual systems.
  • Fluent English; additional languages are an advantage in our global environment.
  • Collaborative, growth‑oriented mindset; comfortable operating in a fast‑paced, distributed team.

    • What Would Be Plus

  • Experience in fintech or other regulated industries; familiarity with multi‑market brand challenges.
  • Accessibility and localisation experience (WCAG basics; LTR / RTL typography).
  • Basic front‑end familiarity (HTML / CSS) or CMS tooling; comfortable collaborating with engineers / no‑code builders.
  • Analytics / experimentation exposure (contributing inputs to A / B tests, reading simple results with a marketer).
  • Video editing, lightweight 3D / illustration, or photography direction.
  • Print production and vendor coordination.
  • Experience leveraging generative AI in content / motion workflows.

    • Why Join Paysend?

  • Make a Global Impact : Directly impact millions of users worldwide
  • Accelerate Your Career : Benefit from internal mobility, mentoring programs, and continuous learning opportunities
  • Thrive in a Connected, Global Organization : Collaborate with colleagues across our international hubs and more
  • Embrace a Principle-Driven & Focused Culture : Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible
  • Enjoy Competitive Compensation and Benefits : Receive a competitive salary, benefits, and flexible work arrangements

    • #J-18808-Ljbffr

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    Hiring Communication • Richmond, VA, United States

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