Spectrum is hiring : Advanced Video Engineer IV in Greenwood Village

JOB SCOPE

Under limited supervision, responsible for engineering activities that maintain and enhance the company's advanced video and signal processing systems. Designs, documents, implements, monitors, enhances and troubleshoots systems in Video Organization. Works closely with associated SE, AE and IT teams, Vendor operations staff as well as internal operations staff on system design and configuration.

SHIFT REQUIREMENT : Mon – Fri 2ND Shift (7 am – 4 pm)

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Understand the principles of design and solutions improvement, convert high level designs into production ready implementation plans, develop monitoring solutions, detailed analysis of Ticket information, Tier IV escalation activities, and train others in technologies and solutions.
• Deep dive of Root Cause Analysis of outages and events which includes (but not limited to) working with vendors, support center management and update information in a RCA summary of the outage or event.
• Work closely with Architects and Engineers in designing, modeling, and implementing break / Fix tools and procedures of new and old technologies.
• Document project requirements including scope, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time.
• Research and identify technology opportunities and their application to the business.
• Stage and validate new hardware and software for proper configuration and performance.
• Lead a group of junior and peer engineers to resolve solution performance issues.
• Performs other duties as requested by supervisor.

REQUIRED QUALIFICATIONS

Required Skills / Abilities and Knowledge

Required Education

Required Related Work Experience and Number of Years

PREFERRED QUALIFICATIONS

Preferred Skills / Abilities and Knowledge

Preferred Education

WORKING CONDITIONS

#J-18808-Ljbffr