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Senior Restaurant Manager

Senior Restaurant Manager

P.F. Chang'sAtlanta, GA, US
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Overview

Senior Restaurant Manager role with responsibilities spanning front-of-house management at P.F. Chang's. This is a full-time salaried position reporting to the Operating Partner, with a focus on leading front-of-house operations according to established procedures.

Job Summary

Hiring immediately for full-time salaried Senior Restaurant Assistant Manager or Senior Restaurant Hospitality Manager or Senior FOH Manager or Restaurant Senior Manager. Senior Restaurant Manager is responsible for managing and executing all front-of-house functions according to P.F. Chang's established procedures and in accordance with the direction of the Operating Partner. This is a lead front-of-house management role.

Job Responsibilities

  • Supervises and facilitates training of all Hospitality Team Members
  • Articulates clearly to Team Members, other members of Management, and Guests
  • Develops schedules for all Hospitality Team members
  • Holds pre-shift meetings to provide daily focus and direction for staff
  • Enforces dress code standards for front-of-house staff
  • Adheres to and enforces state safety and sanitation guidelines
  • Supports inventory execution
  • Manages controllable expenses for the area of responsibility
  • Ensures side work is assigned and completed
  • Manages check-outs for Hospitality staff
  • Maintains a clean and safe environment for team members and guests
  • Handles guest service issues professionally and with compassion
  • Models the company values and inspires others
  • Must be able to stand and walk for periods of eight to ten hours per shift
  • Must be able to reach, bend, balance and lift objects weighing up to 30 lbs repeatedly; may lift up to 50 lbs
  • Operate kitchen equipment (e.g., wok, mixer, slicer, buffalo chopper) and use knives safely

Job Requirements

  • 3+ years of experience in restaurant management
  • Valid driver's license to perform occasional duties (shift coverage, liquor license requirements, catering deliveries, travel between locations)
  • Experience in a hands-on, fast-paced, high-volume environment
  • Experience mentoring and training hourly team members
  • Strong communication skills with the ability to resolve conflict and provide direction

    • Preferences

  • Experience in a casual restaurant or upscale dining
  • Experience in a corporate restaurant chain with established processes and protocols
  • Involvement / understanding of inventory management, cost of goods, and financial controls

    • Benefits We Offer

  • Comprehensive Benefits : Medical, dental, vision, 401(K), and paid time off
  • Competitive Pay & Performance Incentives : Monthly and annual bonuses based on performance
  • Professional Development : Paid management training program; we promote from within
  • Referral Program : Earn a $250 referral bonus for Team Member positions and $500 for restaurant management positions (locations other than home location)
  • Exclusive Discounts : Access exclusive employee discounts
  • Holidays : Most locations closed on Thanksgiving and Christmas
  • Supportive Community : Financial assistance through the Lucky Cat Fund during hardships for qualifying team members

    • J-18808-Ljbffr

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