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Service Advisor-CMA's Williamsburg Ford
Service Advisor-CMA's Williamsburg FordCarter Myers Automotive • Village of Williamsburg, VA, US
Service Advisor-CMA's Williamsburg Ford

Service Advisor-CMA's Williamsburg Ford

Carter Myers Automotive • Village of Williamsburg, VA, US
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Job Description

Job Description

Description : About the Role

CMA Williamsburg Ford is expanding rapidly, and with customer demand at an all-time high, we’re seeking a top-tier Service Advisor to join our growing team. If you’re passionate about delivering exceptional customer experiences and thrive in a fast-paced, high-volume environment, this is your opportunity to advance your career with a company that values your expertise.

About CMA

Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. As owners, our team is united by a shared purpose and commitment—because Owners Just Care More .

Why CMA?

  • Top pay for top talent – compensation reflects your experience and expertise.
  • Performance incentives to reward your contributions.
  • Employee Stock Ownership Plan (ESOP) – become a part-owner of CMA.
  • Career growth opportunities within a thriving automotive group.
  • Work Life Balance - Closed on Sundays and PTO.

We Value Diversity

CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Requirements : Key Responsibilities

  • Serve as the primary point of contact for service customers, ensuring a seamless and positive experience.
  • Communicate effectively with customers and technicians to coordinate service needs.
  • Maintain organized records and schedules to optimize workflow.
  • Uphold a customer-first mindset and drive for excellence in every interaction.
  • Collaborate with a supportive team structure designed to help you focus on guest satisfaction.

    • Qualifications

  • Proven experience as a Service Advisor (Ford experience preferred).
  • Strong communication and organizational skills.
  • Ability to thrive in a high-volume, team-oriented environment.
  • Commitment to delivering outstanding customer service.

    • Certificates, Licenses, Registrations :

  • Valid Driver's License

    • Benefits :

  • 401(k) with company match
  • Employee Stock Ownership Plan (ESOP)
  • Health, dental, and vision insurance.
  • Tuition reimbursement
  • Opportunities for career growth within CMA’s dealership network
  • Employee discounts on vehicles and services
  • Competitive compensation and performance incentives.

    • Drug and Alcohol Policy

    CMA is a drug and alcohol-free workplace. We are committed to maintaining a safe and healthy environment for all employees

    Pre-Employment Screening Notice

    Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening.

    If you're ready to take your career to the next level with a company that’s growing and values your contributions, apply today to join CMA Williamsburg Ford’s dynamic Service Department.

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    Service Williamsburg • Village of Williamsburg, VA, US