Job Guest Services Agent (New Orleans)Royal Lahaina Resort • New Orleans, LA, US
serp_jobs.error_messages.no_longer_accepting
Job Guest Services Agent (New Orleans)
Royal Lahaina Resort • New Orleans, LA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionCollege course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Night Auditor / Guest Service Agent
The relief Night Auditor / Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay.
Responsibilities
- Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
- Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
- Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
- Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
- Review Front Office log and Trace File daily.
- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
Qualifications
serp_jobs.job_alerts.create_a_job
Guest Service Agent • New Orleans, LA, US
Job_description.internal_linking.related_jobs
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in U.New York, Boston, Miami, San F...serp_jobs.internal_linking.show_more
Now Hiring : Celebrities, Mansions & Mysteries Tour Guide – New Orleans! 🏰🎤.Do you love history, celebrity scandals, and jaw-dropping mansions? 🕶️💎 Are you a born storyteller who can t...serp_jobs.internal_linking.show_more
Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills.Guest Service Attendants receive and seat guests at the restaurant facility, whil...serp_jobs.internal_linking.show_more
Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_more
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders : Ticketmaster, Live Nation Concerts, Front Line Management Group and Live...serp_jobs.internal_linking.show_more
At Property Soar, we redefine property management through innovation, leadership, and a commitment to exceptional service.
With a strong foundation in real estate operations and team collaboration, ...serp_jobs.internal_linking.show_more We are seeking a highly motivated and detail-oriented.This role involves planning and executing advertising campaigns, analyzing market trends, and coordinating with internal teams and external cli...serp_jobs.internal_linking.show_more 
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in U.New York, Boston, Miami, San F...serp_jobs.internal_linking.show_more
Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and t...serp_jobs.internal_linking.show_more
Hotel De La Poste Job Overview.Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless char...serp_jobs.internal_linking.show_more
Join Redfin's Top-Producing Real Estate Agents.Join the ranks of Redfin's top-producing real estate agents by joining an agent team or individually, and get the best of both worlds : highly competit...serp_jobs.internal_linking.show_more
True Focus Staffing is seeking candidates to join our team!.These are Convention, Tradeshow, and Special Event-based positions that are only offered based on eligibility and performance.We are a cu...serp_jobs.internal_linking.show_more Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in U.New York, Boston, Miami, San F...serp_jobs.internal_linking.show_more This is the job title and the main content of the job post.The detailed description and specific requirements are provided below.serp_jobs.internal_linking.show_more 
Vylla Homes national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents.As ...serp_jobs.internal_linking.show_more
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former...serp_jobs.internal_linking.show_more Overview Great Day Improvements Patio Enclosures - Tradeshow Marketer (Field Marketer).Are you an enthusiastic and outgoing individual looking for an exciting opportunity in marketing? Join our te...serp_jobs.internal_linking.show_more 
Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.
Location : Mercantile Hotel New Orleans.Guest Service Agents ar...serp_jobs.internal_linking.show_more This is the job title and description.No extra metadata, links, buttons, or any other irrelevant information has been included.
The content is focused on the job title and description for a high sig...serp_jobs.internal_linking.show_more Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_more
Job Guest Services Agent
Royal Lahaina Resort • Kenner, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Tour Guide- Celebrities, Mansions & Mysteries
US Ghost Adventures • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Guest Service Attendant
Five O Fore Golf • New Orleans, LA, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Surveillance Agent, Night Shift (Caesars New Orleans)
Caesars Entertainment • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Guest Services- Fillmore New Orleans
Live Nation Entertainment • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Alphabe Insight Inc is hiring : Marketing Agent in New Orleans
Mediabistro • New Orleans, LA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Blue Print Out is hiring : Advertising Agent in New Orleans
Mediabistro • New Orleans, LA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days
Job Guest Services Agent
Highgate Hotels • Kenner, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Guest Services Agent - Wyndham Avenue Plaza
Travel + Leisure Co. • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Guest Relation Agent
Sage Hospitality • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Real Estate Agent - New Orleans
Redfin • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
True Focus Convention & Hospitality Guest Services - NOLA
True Focus Hospitality Staffing, Inc. • New Orleans, LA, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.new
Guest Services Agent
Highgate Hotels • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Caesars Rewards Loyalty Program Desk Agent (Caesars New Orleans)
Caesars Entertainment • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Real Estate Agent (New Orleans)
Vylla • New Orleans, LA, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Guest Service Agent
HRI Hospitality • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Tradeshow Marketer Job at Champion Windows & Home Exteriors in New Orleans
Mediabistro • New Orleans, LA, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.new
Guest Services Agent
Innisfree Hotels • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Front Desk Agent, Caesars Tower (Caesars New Orleans)
Caesars Entertainment • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Front Desk Agent, Harrah's Tower (Caesars New Orleans)
Caesars Entertainment • New Orleans, LA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted