Manager Truck Shop Maintenance

Overview

Fleet Services by Cox Automotive is currently hiring a Shop Manager to join our Management Team to support the future growth of the Company. If you are looking for a new place to call home, we would love to talk to you!

Responsibilities

• Lead a team of 25+ technicians, provide leadership and guidance to deliver company results.
• Meet one-on-one with direct reports to provide coaching and mentoring and help them find solutions.
• Retrieve, review and monitor metrics, reports, process documentation, customer service logs, and training or safety records as needed to analyze team productivity and follow up with technicians to improve maintenance and repair efficiency.
• Travel to customer locations frequently.
• Participate in and / or lead regular meetings with market team members across various organizational functions (dispatch, parts, billing, etc.).
• Monitor operations to ensure compliance with administrative, DOT, safety, environmental, and governmental regulations and maintain work quality to organizational standards.
• Perform onboarding activities for technicians and ensure access to resources, tools, and equipment for safe and effective work.
• Conduct regular safety audits and Quality Control Inspections (QCIs) and Safety Audits.
• Assist in developing and adhering to a monthly budget.
• Coordinate with market team members to set goals and strategies for improving team and market productivity.
• Collaborate with dispatch and sales teams to ensure technicians have full schedules.
• Delegate work to technicians for unscheduled repair calls and coordinate with internal teams accordingly.
• Participate in regular safety meetings and reinforce safety culture.
• Provide guidance on technical, systems-, or process-related topics and encourage others to do the same.
• Collaborate with customers to provide solutions that meet maintenance requirements and act as liaison between CAMFS technicians and customers.
• Facilitate communication across organizational functions to resolve issues.
• Provide technicians with standard and emergency operating procedures for maintenance, replacement, and repair work.
• Monitor inventory levels of equipment, parts, or tools across technicians.
• Interview, select, and train new technicians.
• Work with CAMFS organizations to resolve items related to the technician role (HR, Parts / Procurement, Fleet Management, IT, etc.).
• Operate a company-issued vehicle to travel to technicians and customer locations.
• May perform some technician duties such as preventive maintenance or parts repairs as needed to model best practices.
• Performs other duties and responsibilities as assigned.

Qualifications

Compensation

Salary : USD 79,400.00 - 119,000.00 per year. The base salary may vary within the anticipated base pay range based on location and candidate qualifications. Position may be eligible for additional compensation through incentive programs.

Benefits

The company offers eligible employees flexible paid time off, seven paid holidays per year, up to 160 hours of paid wellness leave annually, and additional paid time off for bereavement, voting, jury duty, volunteer time off, military leave, and parental leave. Applicants must be authorized to work in the United States without current or future sponsorship.

Employment Details

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