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Studio Manager
Studio ManagerL5 Fitness Holdings LLC • Orem, UT, US
Studio Manager

Studio Manager

L5 Fitness Holdings LLC • Orem, UT, US
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Job Description

Job Description

Description :

Be fit. Change lives. Have fun.

Here at Orangetheory Fitness we create exciting and rewarding experiences for our team members that are motivated,

career driven, and fitness-minded who want to improve themselves and their future. We are currently looking for a Studio

Manager keen on driving sales and operational excellence to provide leadership and daily direction within our studios, while

promoting the benefits behind this science-based, full-body group workout.

The Studio Manager is someone who is task-oriented and willing to be held accountable. Who will look everyone who enters

the studio — members, employees, visitors — in the eye, call them by name, and make time for them. Who can motivate a

sales team. Who listens. Who likes to stay fit and to have fun!

Why work for Orangetheory Fitness?

  • WORKOUT FOR FREE!
  • Monthly Bonuses
  • PTO & Holiday Pay
  • Medical / Dental / Vision, Life, STD, and Other Benefits
  • 401k with Matching
  • Paid Training
  • Growth Opportunities
  • Employee Recognition Program
  • Fitness Casual Dress Code
  • Free Classes for Family / Friends

Studio Manager Responsibilities :

  • Responsible for overseeing the sales process and systems
  • Manage and exceed all Orangetheory sales and operational budgets
  • Responsible for meeting performance metrics (KPIs), revenue, ordering, inventory, payroll, cost controls and facilities maintenance
  • Lead and coordinate initial and ongoing sales drivers (studio events, community outreach)
  • Manage, coach, and develop all staff by modeling all studio activities through self-involvement (lead by example)
  • Train, mentor and evaluate the performance of all employees for ongoing success and future growth
  • Responsible for monthly 1 : 1s and annual staff performance reviews
  • Ensure compliance and adherence of Orangetheory business policies for daily studio operations
  • Monitor the hiring and scheduling of all studio staff
  • Develop a high energy culture through contests and incentive-based motivation
  • Responsible for 30-60-90 and annual OTF staff performance reviews
  • Ensure that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, delinquent account procedures, customer care calls, change requests and document scanning
  • Provide and maintain the highest level of customer service, using effective decision-making to help resolve customer service issues

    • Requirements :

  • Proven sales leadership is required (3+ years)
  • 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
  • Must pose a high caliber approach to coaching and staff development
  • Must possess excellent leadership and management skills to create a positive, successful environment for staff and members
  • Previous management experience in the health & fitness industry strongly preferred
  • Strong work ethic, integrity, and professional demeanor
  • Solid verbal and written communication skills
  • Passion for health and wellness
    • serp_jobs.job_alerts.create_a_job

    Studio Manager • Orem, UT, US

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