(USA) Club Enablement Lead

Position Summary

Operational Implementation - Lead the rollout of new tools, technologies, and processes to improve club efficiency and member experience. Coordinate onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days. Facilitate orientation sessions aligned with Sam's Club values and operational goals. Oversee completion of I-9 documentation and ensure compliance with onboarding protocols. Reinforce training through daily routines and promote continuous learning and operational consistency. Maintain deep expertise in club roles, job functions, compliance protocols, and safety standards. Provide guidance and support to associates on systems, safety practices, and operational procedures. Foster a collaborative, people-first environment that drives associate engagement and retention. Champion change initiatives and collaborate across departments to drive adoption and engagement. Act as a connector within the club, cultivating relationships and building trust across teams. Support efforts to lower turnover and promote career growth through consistent coaching and mentorship. Promote consistency in execution across departments to enhance member and associate experiences. Lead and participate in teams by using and sharing resources, information, and tools; determine customer needs and business priorities; coordinate and execute work assignments; provide advice, feedback, and support to ensure timelines and work quality; and model and help others adapt to change or new challenges. Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyze and apply information from multiple sources; monitor progress and results; and identify and address improvement opportunities. Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implement related action plans; use the Open Door Policy; and assist management with correcting ethical and compliance issues and problems. Leadership Expectations : Respect the Individual – embrace differences, create a workplace where associates feel seen, supported, and connected; create opportunities for all associates to thrive and perform; help attract the best talent. Respect the Individual – work as a team; build strong relationships; communicate with impact, energy, and positivity. Respect the Individual – strengthen the team by mentoring others; recognize contributions. Act with Integrity – maintain high standards of integrity, ethics and compliance; model Walmart values; hold oneself and others accountable; support Walmart's goal of becoming a regenerative company. Act with Integrity – act with humility, honesty, fairness, and transparency. Serve our Customers and Members – deliver results while putting the customer first. Serve our Customers and Members – make decisions based on reliable information; balance short- and long-term priorities. Strive for Excellence – display curiosity and a willingness to learn; take calculated risks; show resilience. Strive for Excellence – drive continuous improvements and support others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage; Financial benefits include 401(k), stock purchase, and company-paid life insurance; Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. Benefits meet or exceed paid sick leave laws where applicable. For information about PTO, see One.Walmart notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are fully paid by Walmart. Eligibility requirements apply and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms. For information about benefits and eligibility, see One.Walmart at https : / / bit.ly / 3iOOb1J.

Minimum Qualifications

6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience. Must be 18 years of age or older.

Preferred Qualifications

Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.

Primary Location

1375 E Ontario Ave, Corona, CA 92881-6604, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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