Spa Concierge / Key Holder

Job Description

Job Description

Come join The Woodhouse Day Spas

We are hiring for Full Time

At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in The Woodhouse Way providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the wayas you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our companys mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number then you should consider joining the Woodhouse Family today!

Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!

More specifically, our fabulous Spa Front Desk / Key Holder :

• Must be 21 years or older.
• Provides personal attention from the time the guest walks through the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that a memorable experience
• Remembers the small things that make The Woodhouse special the guests favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Ensure laundry is put away and quiet rooms are clean and tidy.
• Serves as backup for the leadership team and always make sure things are running smoothly