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Leasing AgentPratum Companies • Baltimore, MD, US
Leasing Agent

Leasing Agent

Pratum Companies • Baltimore, MD, US
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Leasing Agent We are seeking a professional, customer-focused Leasing Agent to join our residential apartment community team.

The ideal candidate is outgoing, detail-oriented, and passionate about delivering exceptional customer service to residents and prospects alike.

As the face of the community, you will play a vital role in creating a positive first impression, driving occupancy, and ensuring resident satisfaction.

Essential Duties and Responsibilities :

  • Greet and assist prospective residents in a warm, professional, and engaging manner.
  • Conduct property tours, highlighting community features, amenities, and available units.
  • Respond promptly to inquiries via phone, email, and walk-ins to maximize leasing opportunities.
  • Prepare and process lease applications, renewals, and related paperwork accurately and efficiently.
  • Maintain an organized and up-to-date leasing system and ensure all required documentation is completed.
  • Assist in marketing initiatives such as resident events, social media posts, and outreach efforts to attract new residents.
  • Provide excellent customer service to current residents, addressing concerns and maintenance requests with professionalism and care.
  • Support management with daily operations, reporting, and administrative tasks as needed.

Job Requirements :

  • Minimum of 1–2 years of experience in leasing, property management, or customer service preferred.
  • Strong interpersonal and communication skills; must enjoy engaging with people from diverse backgrounds.
  • Proficiency in Microsoft Office Suite and experience with leasing software (e.g., Yardi, AppFolio, Entrata, RealPage, or similar) is a plus.
  • Highly organized with strong attention to detail and ability to manage multiple priorities.
  • A professional demeanor, positive attitude, and strong commitment to teamwork and customer satisfaction.
  • This role is non-exempt and has an anticipated pay range from $20-$21 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client / property or company budgetary limitations / guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and / or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit / performance, budgetary limitations, company performance, and other job-related factors.  This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.  Full-time positions (30+ hours / week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to :

  • https : / / pratumco.com / careers / Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including : Medical, Dental & Vision  Prescription Drug Program Paid Vacation & Holiday Paid Personal / Sick Leave Company Paid Life Insurance Company Paid AD& D Insurance Company Paid Short- Term  Company Paid Long-term Disability Supplemental Life Insurance Dependent Supplemental Life Insurance Educational Assistance Financial Planning Retirement Savings Plan with company matching  Company outings and events We are a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners.
  • If you share our desire to be the best for our residents and communities, then you belong with Us.
  • Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
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