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Inside Sales Representative

Inside Sales Representative

ABBAuburn Hills, MI, US
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ABB Customer Service Sales

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to :

Director of Customer Service Sales

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

Your role and responsibilities :

  • Drive sales within the Installed Base market (aftermarket), promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
  • Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
  • Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
  • Acting as a marketer / salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
  • Engage in daily discussion with existing ABB accounts supporting customer operations through consultative sales of high-quality sales, support and services

The work model for the role is :

LI-Hybrid based out of our Auburn Hills, MI location.

Our team dynamics :

You will join a high performing team, where you will be able to thrive, develop accounts, support customer growth and share success.

Qualifications for the role :

  • Bachelor's Degree, focused on Business, Engineering or Sales preferred
  • 4+ years of experience in aftermarket sales / sales support / account management / manufacturing sales; demonstrated experience in consultative sales in manufacturing environments including general industries, automotive, Tier and aerospace.
  • Possess an enhanced knowledge of Sales Force, SAP, Microsoft platforms.
  • You are passionate about sales, new business development and customer service. Well versed in account development, negotiating, sales presentations, new business development. Focus on value-based selling.
  • You are at ease communicating in a manufacturing environment.
  • Previous experience as a sales engineer, sales support specialist, account manager or new business developer preferred
  • Willingness to relocate within 6 months to 2 years
  • Authorized to work in the U.S. without sponsorship now or in the future

    • What's in it for you?

    We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

    Benefits : Our benefits? Competitive, comprehensive, and crafted with you in mind.

    We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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    Inside Sales Representative • Auburn Hills, MI, US