Administrative Support Specialist

GENERAL DESCRIPTION :

We are seeking a detail-oriented and adaptable Administrative Support Specialist to join our team in the event security industry. This position plays a critical role in supporting HR, payroll, and operations functions across our Houston market. The ideal candidate will thrive in a fast-paced, dynamic environment, and be capable of managing administrative tasks while responding to the needs of event staff and management alike.

RESPONSIBILITIES / DUTIES :

Hiring & Onboarding :

Coordinate new hire onboarding processes including I-9 verification and compliance with all company and regulatory standards.

Ensure all new hire paperwork is completed accurately and efficiently before employees begin work.

Scheduling & Event Support :

Assist with staff scheduling for various events across the market.

Support event operations by providing administrative assistance during high-volume event periods, including working onsite when needed.

Payroll & Timekeeping :

Assist in the collection and processing of employee timecards.

Address payroll-related inquiries from staff and ensure timely issue resolution.

HR & Employee Support :

Serve as a first point of contact for staff questions or concerns related to HR, payroll, or scheduling.

Help maintain employee records and ensure all documentation is up to date.

Compliance & Licensing :

Conduct background checks in compliance with state licensing requirements.

Assist employees with obtaining and renewing their Texas security licenses (DPS applications, affiliation forms, renewals, etc.).

File Management :

Support the digitization and organization of historical hard-copy personnel records.

Technology & Systems :

Utilize tools such as MS Excel and PowerPoint for reporting and presentation needs.

Work with HR systems such as ADP for employee management (preferred experience).