Customer Success, Texas

Customer Success, Texas

Are you a former teacher with business experience looking for your next challenge in the education space?

At Goalbook, our mission is to empower teachers to transform instruction so that ALL students can succeed. We partner with 1,000+ school districts in 47 states, working closely with them to support educators with improving instructional practice.

This will be a challenging role that requires you to work with district and school leaders across the country to plan effective implementations and transform instructional practice in every classroom. You can navigate complex discussions, build strong relationships, and be organized and detail-oriented. At the same time, you command attention and deliver effective trainings in both online and in-person formats.

If you were the most impactful teacher at your school and loved coaching and working with other educators, then this will be a great fit.

Key Responsibilities

• Perform renewal efforts with our district and school partners across the country.
• Collaborate with district and school leaders to plan effective implementations.
• Deliver online webinar trainings and onsite professional development workshops.
• Analyze usage data and metrics and work with district partners to maximize user engagement.
• 30% travel required, and can be heavier, especially during the summer and fall seasons.

Required Skills & Experience

Desirable Skills & Experience

Benefits

Submit an application addressed to Jon Valdez and provide a cover letter, resume, LinkedIn profile, and how you heard about us. This is a remote position based in Texas, ideally in Austin, Dallas-Fort Worth, or Houston, and you must reside within one hour of a major airport.

For the safety of our team members, Goalbook requires employees to test for COVID-19 to attend in-person team events.

Goalbook is committed to building a diverse team that can understand and serve ALL students in the US public school system. We are an equal opportunity employer and strongly encourage applications from all people of diversity, including those with diverse needs, backgrounds, abilities, and other distinct characteristics.

Learn more about working at Goalbook! Check out our teammates' stories :

Please beware of recruiting scams in which fraudsters pretend to represent our company by utilizing the name, image, and likeness of Goalbook team members. The only way to apply to our roles is directly through our website. All communications and calendar invitations will come from a team member with a @goalbookapp.com email address. All interviews are conducted through video calls directly with our team members via Google Meet or Zoom.