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Patient Billing Customer Service Rep
VirtualVocationsAurora, Illinois, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Support Representative for Patient Billing Customer Service.
Key Responsibilities
Answer over 80 inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries while maintaining performance goals
Required Qualifications
High School Diploma or equivalent required
Minimum of 1+ year work experience required
Previous experience in medical billing, customer service, or a call center environment preferred
Experience managing high volume calls with multiple computer applications is highly desirable
Familiarity with patient interactions regarding medical information is strongly preferred
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Customer Service Rep • Aurora, Illinois, United States
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