Personal Trainer

Job Title : Personal Trainer

Company : Cowboys Fit

Directly Reports to : Fitness Manager

Department : Fitness

POSITION OVERVIEW

The Personal Trainer is a member of Cowboys Fit team and plays a key role in the company's overall success by servicing clients and fitness programming, which includes personal training, group training, recovery, supplement sales, member integration and support. In addition to the primary roles and responsibilities described within, each team member embraces and follows the guidelines outlined and plays a vital role in the success of the fitness department, club, and company. The Fitness Team must always represent the company while they are in the clubs and must maintain a professional manner in dealing with fellow staff, members, and guests. Members of the Fitness Team are encouraged to communicate ideas on best practices to their leaders as well as colleagues in other departments.

Key Responsibilities

1. Member Relations

• Create a customer service focused environment and ensure superior customer service through leading by example
• Work with the sales team to integrate members into the club in a timely manner
• Sincerely acknowledge members / guests and be professional in your personal presentation
• Remain well trained and knowledgeable about the company, our services, promotions, and business practices in order to provide members and guests with consistent and accurate information while meeting their specific needs
• Committed to listening to members and guest in order to understand their needs and exceed their expectations

2. Performance

3. Equipment & Facilities

4. Team Member Relations

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

WORK SCHEDULE

This is a full-time position. Your daily schedule may vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. All members of the fitness team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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