Talent.com
Customer Service Lead

Customer Service Lead

VirtualVocationsLansing, Michigan, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Service Lead for Luxury Stores Customer Service.

Key Responsibilities

Provide coaching to Customer Service Associates (CSAs) and Lead team members to ensure performance standards are met

Monitor workflow and service delivery across various communication channels, ensuring adherence to service metrics

Act as a point of contact for escalated customer issues, providing guidance and resolving problems promptly

Required Qualifications

Flexible schedule availability, including weekends, nights, and holidays

Experience leading process improvements

High school diploma or equivalent

At least 2 years of customer service experience

serp_jobs.job_alerts.create_a_job

Customer Service Lead • Lansing, Michigan, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Customer Service Guide

Customer Service Guide

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Guide - Remote.Key Responsibilities Serve as the first point of contact for members and providers, managing 30-40 calls per day and handling various co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Salesforce Service Cloud Lead

Salesforce Service Cloud Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Salesforce Implementation Lead (Service Cloud).Key Responsibilities Lead full lifecycle Salesforce Service Cloud designs, implementations, and enhancements Collaborate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Regional Client Success Lead

Regional Client Success Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.Key Responsibilities Develop and maintain strong client relationships to su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Lead Professional Services Engineer

Lead Professional Services Engineer

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Lead Professional Services Engineer, CX.Key Responsibilities Review design and implementation of integration projects by peers Lead and participate in data integration...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Sales Team Lead

Sales Team Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Contact Center Team Lead - Sales.Key Responsibilities Lead and motivate a sales team to achieve revenue, conversion, and upsell targets Conduct coaching sessions and p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Integration Project Team Lead

Integration Project Team Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an ADP Integration Office Integration Project Team Lead - Level 4.Key Responsibilities Coordinate support from all program and sustainment areas to achieve desired result...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Product Lead

Product Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Product Lead.Key Responsibilities Own the product vision and roadmap for internal systems managing broker payments and operational automation Simplify complexity by un...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Associate Customer Project Lead

Associate Customer Project Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an Associate Customer Project Lead.Key Responsibilities Develop and revise project plans to meet changing needs and requirements Manage services required for timely and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Customer Service Advisor - Jiffy Lube Multicare

Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLCLansing, MI, USA
serp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Client Success Lead

Client Success Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.Key Responsibilities Develop and maintain strong client relationships to su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Lead Service Technician

Lead Service Technician

Five Star Recruiting and StaffingLansing, Michigan, United States
serp_jobs.job_card.full_time
Lead Service Technician – Industrial Equipment (Full-Time, Salary).Berrien County, MI surrounding area (with domestic and international travel) Overview Our global client is seeking a highly skille...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Data Team Lead

Data Team Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Head of Data to lead its data team and manage data infrastructure.Key Responsibilities Lead a data team while contributing hands-on technical expertise Manage the enti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Support Team Lead with CJIS Certification

Customer Support Team Lead with CJIS Certification

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Team Lead to drive operational excellence in customer support.Key Responsibilities Lead and coach a team of support agents while fostering a positive t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Client Success Lead

Senior Client Success Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
Client Success Lead (Global Enterprise Partnerships).Key Responsibilities Manage a portfolio of enterprise clients, ensuring high-quality service delivery and relationship management Coordinate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Delivery Representative - CDL Required

Delivery Representative - CDL Required

AmeriGas Propane, Inc.Ionia, MI, US
serp_jobs.job_card.full_time
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1. Together, over 6,500 dedicated professionals wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Team Lead

Product Team Lead

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Product Team Lead for FE Platform.Key Responsibilities Drive overall product strategy in alignment with business objectives and manage product portfolios Conduct marke...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director of Customer Service

Director of Customer Service

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Service to design and scale the service operation that enhances customer experience and retention. Key Responsibilities Lead the service department,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Director of Customer Service

Senior Director of Customer Service

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Consumer & Customer Service.Key Responsibilities Set the customer service vision and strategy in partnership with senior leadership to deliver exceptio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day