Employee Relations Partner, West Region

Employee Relations Partner

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

We are seeking an Employee Relations Partner to support our West region employees in our Consumer organization. In this role, you are responsible for coaching and advising on employee concerns to mitigate business disruption and improve employee experiences. The ER Partner provides advice, support, and guidance for employees through vulnerable experiences while cultivating an inclusive culture. In partnership with the appropriate support resources, responds to employee concerns and supports employees and managers through an end-to-end Employee Relations process. Ensure case & investigations workflow is standardized, consistent and measured to so all involved parties receive equitable treatment. This role will also ensure employees & managers are empowered to proactively avoid common workplace issues and are prepared to respond effectively in potential high-risk situations. This is a hybrid role (3 days / week in the office) and can be based in one of our major corporate offices in the West Region.

Job Responsibilities

• Provide expert and objective advice, coaching, and counsel to leaders and employees on HR policy and procedures, PIP (Performance Improvement Plan) review, separations, employment / labor laws and conflict resolution to promote a fair and equitable work environment
• Effectively manage case database, including reporting and tracking support of ER cases (PIPs, investigations, etc.). Compile and analyze data and provide guidance on trends and mitigation plans
• Create and implement Employee Relations strategy and partner management
• Respond and advise on employee and leader concerns regarding performance, harassment, discrimination, misconduct, employee safety, etc.

Qualifications

Preferred Qualifications

Travel : Travel Required (Yes / No) : Yes

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance.

To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com .

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.