Talent.com
Retail Associate

Retail Associate

Ross StoresGreen Bay, WI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    serp_jobs.job_alerts.create_a_job

    Retail Associate • Green Bay, WI, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Best BuyAppleton, WI, US
    serp_jobs.job_card.full_time
    As a Retail Sales Associate, you'll be the face of Best Buy for customers who visit our stores.We'll train you with the skills and knowledge you need to confidently recommend the right tech product...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Optical Retail Sales Associate FT Appleton, WI

    Optical Retail Sales Associate FT Appleton, WI

    Eyemart ExpressAppleton, WI, US
    serp_jobs.job_card.full_time
    Optical Retail Sales Associate Full Time.Barnes founded Eyemart Express to deliver everything a patient needs.It started with one friendly shop in Appleton, WI and has since expanded to over 245 in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    Francesca'sAppleton, WI, US
    serp_jobs.job_card.full_time
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    VerizonAppleton, WI, US
    serp_jobs.job_card.full_time +1
    A place to share your ideas freelyeven if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work, and play by connecting t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Full-Time Store Associate

    Full-Time Store Associate

    ALDIMarinette, WI, US
    serp_jobs.job_card.full_time
    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Associate

    Store Associate

    C&S Wholesale GrocersMenasha, WI, US
    serp_jobs.job_card.full_time
    Our focus is simple but meaningful, from our distribution centers to our officesevery employee of C&S and their family of companies works to help feed local families, neighbors, and communities.Joi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate Keyholder

    Sales Associate Keyholder

    ExpressAppleton, WI, US
    serp_jobs.job_card.full_time +1
    Part-Time Retail Sales Associate Keyholder.Express is seeking a Part-Time Retail Sales Associate Keyholder to join our team. The Part-Time Sales Associate Keyholder provides a great in-store shoppin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office DepotAppleton, WI, US
    serp_jobs.job_card.part_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the information beautiful and concise, removing any unnecessary details or fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Ollie's Bargain OutletNeenah, WI, US
    serp_jobs.job_card.part_time
    Job Category : Store Operations.Join our team and live the Ollie-tude! (Ollie's Core Values).Associates are expected to be supportive and work together. How do I treat others with courtesy, dignity, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Tailored BrandsAppleton, WI, US
    serp_jobs.job_card.part_time
    Sales Opportunity At Tailored Brands.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Sales Associate (Store 5520)

    Seasonal Sales Associate (Store 5520)

    GameStopAppleton, WI, US
    serp_jobs.job_card.full_time
    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Francesca'sAppleton, WI, US
    serp_jobs.job_card.full_time
    We offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering uniq...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Part Time Pet Retail Associate

    Part Time Pet Retail Associate

    Mighty PetMenominee, MI, US
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Exciting Opportunity for Youth Associates at Mighty Pet!.Are you a young animal enthusiast looking for a hands-on job that's as fun as it is rewarding?. Mighty Pet is seeking energetic and responsib...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Asset Protection Associate

    Retail Asset Protection Associate

    ScheelsAppleton, WI, US
    serp_jobs.job_card.full_time
    Retail Asset Protection Associate.Do you love sports, fitness, fashion, or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.SC...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Merchandise Associate-TEMPORARY

    Retail Merchandise Associate-TEMPORARY

    TJXAppleton, WI, US
    serp_jobs.job_card.full_time
    Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Co-Manager

    Retail Co-Manager

    Hobby LobbyAppleton, WI, US
    serp_jobs.job_card.full_time
    Embark on a meaningful journey with us.We're seeking individuals inspired by the teaching of compassion and care.Join our team as a Co-Manager, where making a positive impact is not just a job, it'...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Cashier / Merchandise Associate

    Retail Cashier / Merchandise Associate

    TJXAppleton, WI, US
    serp_jobs.job_card.part_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    KOHLSNeenah, WI, United States
    serp_jobs.job_card.full_time
    In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.You will deliver speed o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    Kohl'sAppleton, WI, US
    serp_jobs.job_card.full_time
    In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.You will deliver speed o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    ExpressAppleton, WI, US
    serp_jobs.job_card.full_time +1
    Express is seeking a Retail Sales Associate to join our team.The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with addi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30