Infrastructure Support Analyst

McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people sets us apart.

INFRASTRUCTURE SUPPORT ANALYST

Infrastructure Support Analyst supports and maintains our hybrid IT environment, which includes both on-premises Windows systems and cloud-based platforms such as Microsoft Azure and Microsoft 365. This role plays a critical part in ensuring the availability, performance, and security of our IT infrastructure, supporting internal users, and collaborating with cross-functional teams on system improvements and projects.

Qualifications : Required :

• Bachelor's degree or 3 years of equivalent experience in computer science, information technology, or equivalent
• 2-4 years of experience supporting IT infrastructure in a hybrid environment
• 1+ years of experience in Networking
• 1+ year(s) with Desktop support, ideally in a hybrid environment
• Proficiency in Windows Server administration (2016 / 2019 / 2022)
• Experience with Azure services including VMs, virtual networks, and Microsoft Entra ID
• Working knowledge of Microsoft 365 administration
• Experience with virtualization platforms (Nutanix, Hyper-V or VMware)
• Experience with backup and disaster recovery tools

Preferred :

Competencies

Responsibilities and Tasks :

System Administration & Support

Cloud Infrastructure Support

Security & Compliance

Backup & Disaster Recovery

Collaboration & Documentation

Other Duties

MEASUREMENTS OF SUCCESS

BEHAVIORS OF SUCCESS

Office and Travel :

Travel between office sites in the Twin Cities may be necessary to support the different office locations, so a good, reliable vehicle is required. Outstate travel may be necessary to satellite office locations.

Physical Requirements :

The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position involves sitting for extended periods of time at the employees' workstation and during meetings as well as while traveling, either by plane or car. Employee needs to be able to lift 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.

Occasionally, employee will be required to visit construction jobsites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures.