ER Registration Associate

Registration Associate

The Registration Associate interviews the patient or his / her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Education, Experience, Training : 1. Previous hospital experience as an admissions representative preferred. 2. Knowledge of medical terminology preferred. 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines. 5. Analytical and problem-solving skills. 6. Customer service experience required. 7. High School Graduate or GED equivalent required.