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Workers Compensation Claims Recovery Senior Specialist
Workers Compensation Claims Recovery Senior SpecialistZurich North America • Addison, TX, US
Workers Compensation Claims Recovery Senior Specialist

Workers Compensation Claims Recovery Senior Specialist

Zurich North America • Addison, TX, US
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Workers Compensation Claims Recovery Senior Specialist

Join to apply for the Workers Compensation Claims Recovery Senior Specialist role at Zurich North America

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable.

Under moderate supervision, evaluates legal liability and aggressively pursues, negotiates, and resolves subrogation collection. Communicates with insureds, witnesses, attorneys, and underwriters to obtain / provide the necessary information. Works within specific limits and authority on assignments of moderate technical complexity. Prepares, reviews, and approves data input into the Loss Accounting System. Handles multi-line and multi-jurisdictional losses.

Day-to-day responsibilities of this position :

  • Interacts effectively with claimants, principals, agents, witnesses, and attorneys in order to effectively complete investigations and collect assets due the company.
  • Recognizes and responds to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies.
  • Reviews bonds, accounting records, invoices and other required material during the investigation and recovery effort and notifies appropriate parties of outstanding issues as needed.
  • Networks with other teams, maintaining good communication and information sharing.
  • Prepares reports outlining investigation findings, analyzes cases and recommends appropriate course of action.
  • Recommends and / or implements collection process improvements, integrating new concepts, approaches and attitudes while remaining focused on goals.

Basic Qualifications :

  • Bachelor's Degree and 2 or more years of experience in the Insurance Industry area
  • High School Diploma or Equivalent and 4 or more years of experience in the Insurance Industry area
  • Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Insurance Industry area
  • Experience with Microsoft Office
  • Knowledge of commercial lines insurance including jurisdictional laws
  • Preferred Qualifications :

  • Experience working on claims in line of business
  • Strong verbal and written communication skills
  • Strong analytical skills
  • Organization and detail-oriented skills
  • Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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