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Career Navigator

Career Navigator

Global RefugeSan Antonio
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If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Client Services Supervisor, the Career Navigator will provide individualized career navigation services for participants enrolled in the Refugee Career Advancement (RCP) program. The Career Navigator will work one one-on-one with each participant to identify career goals and determine the best pathway to achieve those goals. This includes but is not limited to career exploration, overcoming barriers, accessing trainings, building soft skills for career advancement, and making a connection between the participants and employers. This position will work onsite in the San Antonio office.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including :

  • medical, dental, vision available the first day of employment
  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays
  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
  • company 403(b) contribution of 3%, an additional 7% match which vests immediately

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

  • Conduct outreach and recruitment to enroll at least 40 participants in the program each year.
  • Complete Individualized Career Development Plans with each participant to assess skills, along with their career and educational goals.
  • Coordinate activities, experiences, and workshops around career fields of interest such as career days, panels, and job shadowing.
  • Connect participants with a mentor with experience in the field of the career goal. Provide support and guidance for mentors.
  • Connect participants to ESL, GED, digital literacy or other relevant trainings needed for participants to achieve career advancement or to be eligible for a certification program
  • Facilitate workshops to train refugees on the soft skills needed for career advancement
  • Connect participants in relevant certification programs needed for upskilling
  • Refer participants to mainstream workforce development to access training and resources.
  • Support refugees in finding the "next" job, ideally in their desired field or in a role that will develop skills that contribute to their career goal.
  • Maintain a case file on each client, documenting all interactions, training, and progress toward career goals.
  • Work closely with the RCP Program Coordinator to ensure that each participant will receive appropriate services.
  • QUALIFICATIONS

  • Experience in case management or job counseling is preferred.
  • Understanding of strength-based and individualized case management.
  • Experience working with refugees strongly preferred.
  • Understanding of the local job market and adult education and training programs
  • Ability to facilitate trainings and workshops in a cross-cultural environment
  • Ability to use a digital reporting system to report program outcomes for each participant
  • Cross cultural sensitivity and knowledge; desire to work with people of other cultures.
  • Functional fluency in one or more foreign languages preferred.
  • Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

    We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

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    Career Navigator • San Antonio

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