Social Services Manager

Government JobsAppleton, WI, US

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Social Services Manager

Join the premier senior living community in the Fox Valley! Brewster Village is looking for dedicated and compassionate caregivers who want to work in a team-based environment, where person directed living is our top priority. Reporting to the Brewster Village Nursing Home Administrator, the Social Services Manager provides leadership and direction for the Social Services Department, ensuring villagers' emotional, social and psychosocial needs are met in accordance with state and federal regulations.

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Supervises, directs and evaluates the activities of Social Workers in accordance with federal and state regulatory requirements, ensuring compliance with documentation, assessments, and follow-up procedures
Supervises and supports the Brewster Village Admissions Coordinator and provides backup and relief as needed
Maintain a caseload of long-term care villagers, providing ongoing support, advocacy and discharge planning as appropriate
Conduct psychosocial assessments and care plan documentation in accordance with regulatory timelines
Provide support and understanding to villagers and families during the transition of moving into Brewster Village
Participate actively in the interdisciplinary care planning process ensuring villagers' psychosocial needs and preferences are represented
Respond promptly to villager and family concerns and grievances, promoting a person-centered and compassionate care environment
Participate in facility-wide leadership initiatives, Quality Assurance and Performance Improvement (QAPI) activities and strategic planning discussions
Stay up to date with changing regulations, survey trends and best practices in long-term care social services and educate the social services team on requirements
Prepares training materials and provides education regarding psychosocial wellness and support to Brewster Village staff
Providing leadership and vision to the household, promotes empowerment and collaboration of the team in providing person directed care, participates in team problem solving, monitors team members' performance and provides feedback through coaching and counseling.
Maintains a safe, comfortable and functional environment by assessing the household for potential hazards, implements practices utilizing appropriate techniques regarding sanitation, infection control, fire safety, disaster preparedness and emergency care, investigates and reports all incidents and accidents, and observes the team for safe work habits.

Education / Certifications / Experience Requirements :

Bachelor's degree in Social Work or a related field; 3 - 5 years of experience in long term care social services.

Current licensure as a Social Worker in the State of Wisconsin with unencumbered ability to practice as a Social Worker is required

Or any combination of education and experience that provides equivalent knowledge, skills, and abilities.

Required or Preferred Skills :

Ability to assign, supervise, and review the work of Social Workers.

Working knowledge of Medicare and Medicaid programs as well as Insurance requirements for rehabilitation and long-term care services.

Ability to comprehend, prepare, and interpret a variety of documents including medical progress reports, quality assurance studies, policy and procedures, etc.

Excellent organizational skills, effective time manager, and multi-tasker.

Solid communication skills with ability to build professional community relationships as well as the ability to use and interpret medical, legal, and counseling terminology.

Ability to communicate effectively villagers, wellness teams, community agencies, and medical providers verbally and in writing.

Ability to offer expertise and guidance as needed and requested.

Ability to assure that federal, state and local laws as well as accepted professional standards and principles of professional organization, boards and councils are followed.

Ability to see person-directed care as an important component in providing villagers with a sense of health and well being.

Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable policies, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he / she / they belong.

OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

Outagamie County offers a comprehensive and highly competitive benefits package to its employees. Levels of benefits can vary based on employment status and employee group.

Medical Coverage : Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates.

Dental Coverage : Eligible employees may choose either single, limited family, or family coverage.

Vision Coverage : Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses.

Life Insurance : Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County.

Voluntary Short-Term Disability Insurance : Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements.

Long-Term Disability Insurance : All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County.

Wisconsin Retirement System : Wisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option. The retirement plan consists of two parts : an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules.

Deferred Compensation : Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $23,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option.

Flexible Spending Account Plan : The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings.

Employee Assistance Program : Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP.

Paid Time Off : Outagamie County offers several paid time off benefits that include : vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave.

Employee and Family Clinic : Primary Health Services, Acute Health Care and Physical Therapy are available to employees and dependents ages 12 months and up (age 13 and up for physical therapy), who are covered on a county health plan. A Health Coach is available to all employees, and to dependents covered under a county

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Social Service • Appleton, WI, US