Warranty Writer Job at Avis Budget Group in San Jose

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The Warranty Writer efficiently processes complex manufacturer warranty claims and other electronic repair orders. This is a remote, piecework structure position.

Overview

The role focuses on processing warranty and electronic repair orders with attention to detail and adherence to policy.

Responsibilities

• Prepare and process complex vehicle warranty claims and non-warranty Electronic Repair Orders in designated timeframes across multiple lines with high level of detail.
• Reconcile / correct (when applicable) rejected claims in a timely, efficient manner.
• Attend occasional meetings, as needed – some optional, some mandatory.
• Reconcile / Process multiple location queues to reduce aging EROs.
• Contact OEMs for necessary approvals and / or goodwill (after warranty) adjustments and processing concerns.
• Obtain approvals and adjustments within the organization’s and the manufacturer's policies and procedures.
• Produce various claims processing productivity reports.
• Report unresolved concerns and / or problems to Warranty Specialist / Manager.
• Maintain regular contact with management, Warranty and Maintenance Staff.

Required Experience

Required Knowledge, Skills And Abilities

The Fine Print

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Salt Lake City

Utah

United States of America

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