Bilingual Case Manager III D.R.I.V.E

Job Description

Job Description

The Catholic Charities Direct Rapid Intervention for Vehicle Exits (D.R.I.V.E.) Rapid Rehousing Program provides low-income families currently living in recreational vehicles (RVs) with monthly rental subsidies and intensive case management services. The program is designed to rapidly transition homeless families into permanent housing and to prevent at-risk families from becoming homeless.

The Housing Support / Locator Case Manager provides direct supportive services to a caseload of approximately 14–20 families , assisting them in securing permanent housing and maintaining stability. This includes housing search and placement, landlord engagement, case management, crisis intervention, and connection to community resources. The Case Manager conducts home visits and field visits to monitor housing stability and provide in-person support.

• Manage a caseload of 14–20 families enrolled in the subsidy program.
• Provide case management services, including a minimum of two monthly contacts with clients (at least one in-person and / or one home-based).
• Deliver services such as housing search assistance, crisis intervention, landlord advocacy, community resource referrals, budgeting support, and job readiness assistance.
• Develop and monitor individualized Housing Stability Plans with clear goals, objectives, and timelines for each family.
• Provide education, coaching, and practical support to tenants in building stability and life management skills.
• Act as a liaison between landlords and program participants to promote housing stability and positive landlord–tenant relationships.
• Coordinate with internal and external service providers to ensure continuity of care and wraparound support.
• Assist families with accessing vocational training, job placement, income improvement opportunities, and childcare resources.
• Maintain open communication with relevant service providers involved with aftercare families.
• Attend and participate in community meetings, collaborative networks, and program-related events as assigned.
• Maintain accurate, complete, and timely case records , including required data collection forms, reports, and monthly documentation.
• Complete data entry into required databases (e.g., One System and CARES ).
• Participate in staff meetings, case conferences, peer reviews, in-services, and required training.
• Collaborate with other case managers and the Program Director to design, refine, and implement program operations and policies .
• Conduct home visits and field visits; must have a valid driver’s license, reliable transportation, and ability to travel within San Francisco / Bay Area (mileage reimbursed).
• Perform other duties as assigned.

To perform this job successfully, an individual must perform their essential duty satisfactorily. The requirements below represent knowledge, skill, and / or ability. Reasonable accommodation may be provided to enable individuals with disabilities to perform basic functions.

Education & Experience :

Knowledge, Skills & Abilities :

Clearances Required Before the First Day of Employment :

Fingerprints : Required

TB Screening –

Negative Tuberculosis Test : N / A

First Aid

Certificate : N / A

Responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.

Is responsible for accurate and timely submission of case records.

Serves on a quarterly case record review committee for Performance and Quality Improvement

Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

If driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)

The work environmental characteristics described here represent those encountered by an employee while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.

DISCLAIMER : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS / HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Company Description

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease to name a few – with compassion and services of highest quality.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS / HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company Description

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease to name a few – with compassion and services of highest quality.\r\n\r\nCATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS / HIV status or any other characteristic protected under federal or state law.\r\n\r\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.