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Chief Nursing Officer (CNO) Charlotte, North Carolina

Chief Nursing Officer (CNO) Charlotte, North Carolina

Community Hospital CorporationCharlotte, NC, US
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Chief Nursing Officer

The Chief Nursing Officer (CNO) at Carolinas ContinueCARE Hospital at Pineville in Charlotte, North Carolina is responsible for the day-to-day operations of the clinical services of the 40 bed Long Term Acute Care Hospital (LTACH) while ensuring compliance with the hospital's mission, vision, values, goals, strategic direction, and applicable laws and regulations.

Under the direct supervision of the LTACH CEO / Administrator, the CNO is responsible for providing, managing and supervising the clinical staff, ensuring that the competency, numbers, and staff levels are appropriate to meet the immediate and complex needs of patients.

The CNO is responsible for promoting the overall quality of nursing care while operating under the ANA Standards of Practice. In conjunction with the professional staff the CNO plans, coordinates, manages, and evaluates clinical programs and services of the LTACH promoting a team approach to the delivery of patient care provided by the LTACH.

Major Responsibilities

  • Establishes and communicates a clear and compelling vision. All stakeholders should know the hospital's mission, vision, and priorities.
  • Is responsible for the operational, strategic, financial and clinical performance of the hospital.
  • Works with Board, senior management team, physicians and staff to develop, implement, and update strategies and opportunities for growth and improvement to support the hospital's mission and respond to external and internal issues.
  • Provides for a system of control which clearly identifies deviations from plans and budgets; assure periodic comparison of performance and / or results against established standards for objectives; and assure corrective actions for deviation from plans so that annual results are in line with strategic goals.
  • Maintains the hospital's compliance with all laws and applicable regulatory and legal requirements. Retains all nursing related hospital accreditations, licensures and designations in good standing. Acts promptly to comply with required changes.
  • Attracts and retains physicians; maintain high levels of physician satisfaction.
  • Implements Board education and development programs through internal and external resources.
  • Provides hospital operations coaching or mentoring and serves as a positive role model and mentor.
  • Takes a proactive approach to managed care, healthcare reform and related issues.

Other General and Related Duties

  • Is actively committed to quality of patient care, treatment, and services. Measures and reports quality results to hospital and corporate teams. Fosters continuous quality improvement. Participates in corporate-wide and hospital-based performance improvement activities.
  • Is actively committed to providing excellent customer service. Strives to meet or exceed patient expectations / satisfaction in the performance of job functions.
  • Is actively committed to meeting and / or exceeding physician expectations / satisfaction in the performance of job functions.
  • Is actively committed to meeting and / or exceeding employee expectations / satisfaction in the performance of job functions.
  • Retains all nursing related hospital accreditations, licensures and designations in good standing. Maintains compliance with all laws and applicable regulatory requirements. Acts promptly to comply with required changes.
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    Chief Nursing Officer • Charlotte, NC, US

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