Event Planning Manager

Job DescriptionJob Description

HOTEL REVIVAL is hiring for a Event Planning Manager

Hotel Revival is 107 key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact.

What you'll do :

Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction

Advise clients on menu + beverage selections, room assignments, design, and set-up

Maintain knowledge of all menus (including daily specials, alternative cuisine, beverage lists, etc.) and service of food and beverage items offered by the outlet(s).

Create banquet event orders + invoices and distribute accordingly in a timely and efficient manner

Maintain master events calendar

Enter event details into the outlet’s reservation platform

Review upcoming BEOs to ensure all final details are collected, such as menu, timeline, sign instructions, etc.

Assist with last-minute requests (guest count changes, updating BEO and reservation systems, communicating with teams to keep them updated, etc.)

Facilitate proper execution of all sales events you to ensure guest expectations are met and that the event runs smoothly and efficiently

Assist with site visits, pre-event and on-site communication with clients

Close out all events, ensuring payment accuracy across all platforms

Work with accounting + property management to resolve any final bill errors

Follow up with clients to assure quality of event, solicit next event, and source referrals

Send out weekly reports to the outlet(s) with upcoming events and staffing requests

Run monthly revenue reports to determine food and beverage minimums

Attend relevant meetings and assist with working + managing event shifts as needed

Help coordinate repair & maintenance issues with event spaces

Assist respective teams with phone support, staff duties or training, creating meeting agendas, etc.

Assist in the development and implementation of special projects as assigned goals and standards

Promote and encourage guest name recognition at all times with both internal and external guests

Proactively act as the outlet’s Brand Ambassador by attending networking functions, association meetings,

conventions, local business, and community events; build relationships with key stakeholders

Assist in any off-site events, including charitable and marketing events

Ensure open lines of communication with all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the outlet are met