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Lead Product Manager

Lead Product Manager

Automatic Data ProcessingNew York, NY, US
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Senior Lead Product Manager

Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?

Have you taken products from concept to commercialization using the latest technology and achieved market success?

Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to design what's next?

As part of the NextGen HCM product team, you will play a critical role in ensuring that our clients with global presence have access to a HR solution that is native where their employees are. The Senior Lead Product Manager of Global Expansion will be responsible for developing and executing a strategic vision for localizing the product for HR reporting compliance, ensuring that our product meets language and cultural needs, and supports the multicountry needs of our clients.

We're looking for someone who excels when no two days are the same. Integrity, resilience, and pushing the boundaries are must-haves in this job. Whether you're in meetings with clients or sales, developers, or design, you'll be the guiding voice that helps us clarify ideas so we can create a product roadmap. You stay close to market trends, anticipate our customers' next questions, and bring new ideas into the mix. You love evangelizing about your product and communicate with confidence. Still, you also have the experience to take your product into the marketplace and position it competitively for maximum financial impact.

To thrive in this role, you must take command of your product, lead multiple team's efforts, and be a deep listener who can ask the right clarifying questions to help understand the problem your stakeholders are trying to solve. You've worked with Agile teams and understand product delivery cycles. You have experience explaining the prioritization of a product roadmap, creating that roadmap, and documenting in a way that both external and internal teams will understand. You have held roles where you regularly communicate and defend ideas to a broad audience of stakeholders. Our best product managers are domain experts and enthusiastic creators who stay current on the latest trends. As part of our team, your voice will influence product success and help shape our industry.

Like what you see? Apply now!

Learn more about ADP at tech.adp.com / careers

Product Leadership and Impact

  • Lead and execute work of a multi-function project team through rapid, data-driven iterations focused on customer and stakeholder outcomes.
  • Collaborates alongside engineering design and business teams integrating customer insights with design best practices, building and deploying quality features.
  • Shares views on issues and respectfully challenges decisions, once a decision is made commits to deliver.
  • Begin to coach and help team execute on customer insights and data, acting as a source of knowledge for associates with less experience.
  • Works on Agile teams to drive story creation and prioritization, sprint planning, release planning, and is core contributor in Agile / Scrum ceremonies.
  • Can speak to the technology used in their product and has a view on new technologies.

Product Strategy and Go-To-Market

  • You'll contribute and own certain aspects of product strategy and focus on innovative ideas to build better solutions. As part of the strategy ownership, your product areas will require you to gather inputs from business, stakeholders, market and competition, so you can provide your point of view and a recommended path to achieve the desired outcomes.
  • Champion a data-driven approach to decision-making, encouraging the use of analytics to inform strategic choices.
  • Partner with ADP's product teams to learn our legacy products, and find opportunities to surface existing capabilities to new customers.
  • Partner with product leaders in and across ADP's portfolio of products, business stakeholders, and development teams at ADP.
  • Collaborate with ADP's Corporate Strategy Team as needed, to help identify opportunities outside of ADP for acquisition targets, competitive positioning, and other needs.
  • Proactively adapt strategy to continually improve products through understanding business metrics and focus on product initiatives to drive results.
  • Customer Experience and Market Orientation

  • Proactively plans around market and product evolution, based on anticipating customer needs and competitor moves.
  • Engage with clients, to align on their Global HR needs.
  • Gather and analyze feedback from clients, partners, and stakeholders to continuously improve our localization.
  • Ensure client satisfaction by addressing any localization issues and proactively enhancing the user experience.
  • Identify and propose new partnerships or acquisitions, through knowledge and understanding of competitors and the market, to broaden or enhance a product portfolio.
  • Partnering with stakeholders, define and communicate the vision for the end-to-end customer experience journey from sign-up to setup.
  • Partner with UX teams to design and run A / B tests and user research opportunities.
  • Stays informed and up-to-date with the industry trends, best practices and emerging compliance changes in HCM reporting and analytics space.
  • Ability to demonstrate products to the customers, partners and internal / external stakeholders.
  • Measurable Outcome Focus

  • Ensure that clients have seamless access to extract their data through efficient, scalable processes.
  • Measure product(s) effectiveness, identify trends, report outcomes, and drive priorities to improve product, measure success against product KPIs.
  • Clearly be able to articulate and deliver the vision, strategies, priorities, and desired outcomes to key partners across ADP.
  • Proactively adapt strategy to continually improve products, proposes new products and features that combine data from feedback resources and prioritizes features and creates plan.
  • Execution

  • Design and Solutions : You will lead the design and implementation of country specific localization of the product, assessing language needs, and cultural product fit. You will also ensure that localization is consistent with the broader HRIS ecosystem.
  • You'll start each day working with teams to understand responsibilities, identify any issues, and communicate priorities. You'll continue to have meetings throughout the day as you create and organize your roadmap.
  • Research & Requirements : You will own the design. You will document and prioritize product features. You're always learning and researching new industry trends to make our products better. You'll incorporate what makes sense into your product roadmap based on our clients, the market, ADP's goals, and what impact the future of tech will have on your products.
  • You'll mainly work on technologies that are needed to integrate independent internal and partner products and fold those into bundled offerings, while keeping the client experience seamless. At the same time you will also focus on building tools to bring efficiency in delivering service offerings to our clients. This will require familiarity and comfort with the latest technologies in the product integrations space.
  • You'll speak to internal and external stakeholders to communicate and defend ideas while answering critical questions.
  • Variety of work : There is no typical day. You could be working with UX teams on client experience journeys to delivering new features, product enhancements, or creating new services. Best part? You'll get to see those ideas come to life.
  • Stakeholder Relationships : You'll create strong alliances with diverse stakeholders and ensure everyone is in this together and communicates most appropriately. You'll collaborate across multiple teams with developers, other product managers, and UX teams, to name some, to continually drive innovation and make the product the best it can be.
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