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Ctec Corp is hiring: Beneficiary Content Designer in Oregon
Ctec Corp is hiring: Beneficiary Content Designer in OregonMediabistro • Oregon, WI, United States
Ctec Corp is hiring : Beneficiary Content Designer in Oregon

Ctec Corp is hiring : Beneficiary Content Designer in Oregon

Mediabistro • Oregon, WI, United States
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CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day.

The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE : MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.

We are seeking to hire a Beneficiary Content Designer to our team!

Overview

Join Us in Empowering Lives Through SSA’s Employment Support Initiatives

Are you passionate about making a meaningful difference in people’s lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you’ll play a vital role in supporting this impactful mission—helping people unlock their potential, build confidence, and create brighter futures. If you\'re driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.

Responsibilities

  • Design, develop, edit, and update written content, including FAQs, guides, web copy, printed materials, and scripts for beneficiary communications.
  • Collaborate with subject matter experts to translate program policies, procedures, and complex information into clear, accessible beneficiary content.
  • Ensure all content is accurate, consistent, and adheres to SSA policies, style guides, and branding standards.
  • Perform regular reviews and audits of existing materials to identify content gaps and areas for improvement.
  • Coordinate with Help Line and program management teams to address beneficiary feedback and emerging information needs.
  • Support the development and revision of training materials and job aids for both beneficiaries and program staff.
  • Ensure all published content meets Section 508 accessibility requirements and best practices for inclusive design.
  • Monitor content performance metrics and collect feedback to inform updates and future content development.
  • Maintain version control and proper documentation of all content updates and revisions.
  • Assist with content migration and system updates as needed, coordinating with IT and web development teams.

Qualifications

  • Bachelor’s degree with 0–2 years of relevant experience in content design, technical writing, communications, or a related field, OR
  • High school diploma / GED with 6–8 years directly related experience in content development, communications, or equivalent roles.
  • Experience writing, editing, and designing informational content for public or customer audiences.
  • Strong interpersonal and collaboration skills; ability to work with staff at various levels and across disciplines.
  • Excellent verbal and written communication abilities, with demonstrated attention to clarity and detail.
  • Proficiency in Microsoft Office Suite; familiarity with content management systems and web publishing tools preferred.
  • Knowledge of Section 508 accessibility standards and experience creating accessible content a plus.
  • Strong organizational and time management skills, with the ability to prioritize and coordinate multiple projects.
  • Experience in quality control, version management, and best practices in documentation.
  • Commitment to upholding privacy, security, and confidentiality in all beneficiary communications.
  • Clearance requirements : Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance

    Benefits

  • Paid vacation & Sick leave
  • Health insurance coverage
  • Performance bonus programs
  • 401K contribution & Employer Match
  • Voluntary Self-Identification

    For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

    As set forth in CyberMedia Technologies’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows :

  • A "disabled veteran" is one of the following : a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
  • A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran\'s discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
  • Select...
  • Voluntary Self-Identification of Disability

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