Job Description
Job Description
Griffin Ford in Fort Atkinson is looking for a responsible, organized and people friendly individual to join our team as our Remote Experience Pick Up and Delivery Coordinator.
The Remote Experience Pick Up and Delivery Coordinator is the hub of communication for guests when service or repairs are done away from the dealership, whether it be at their work, home, or elsewhere. They are the liaison between guest, service advisor and technician, serving as the primary point of contact. The Remote Experience Coordinator must listen and thoroughly understand customer concerns, arrange pick up and / or delivery of the guest’s vehicle, and arrange appropriate repairs. They ensure the guest knows what repairs are needed and what repairs & maintenance are recommended. Remote Experience Coordinators also take on the role of Pick Up and Delivery drivers, transporting vehicles and guests to and from the dealership. The ideal candidate has a high school diploma or equivalent, at least one year of dealer-level or large facility experience, an unrestricted driver's license & clean driving record, and a strong customer service performance record. The Remote Experience Coordinator must be able to work productively in a fast-paced team environment and must possess a positive attitude, able to maintain constant composure, have a professional appearance, great communication skills, and the ability to deliver world class guest service. This is a FULL TIME position Monday through Friday 7 : 30am to 5 : 00pm.
Career Site : https : / / griffinfordfortatkinsoninc.hireology.careers /
Duties
Behaviors
Skills
Requirements
VALID Driver’s License with CLEAN RECORD
Job Type : Full-time
Pay : $15.00 - $18.00 per hour
Shift availability : Day Shift (Required)
Ability to Commute : Fort Atkinson, WI 53538 (Required)
Ability to Relocate : Fort Atkinson, WI 53538 : Relocate before starting work (Required)
Work Location : In person
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Compensation and Benefits :
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
Driver • Fort Atkinson, WI, US